I've stayed at Grand Hyatt Tokyo many times over the last four or so years, for work and play. This review pertains to a one night stay in January 2012 with my wife.
Once again it was excellent in every respect. The service is impeccable from arrival to departure, always there but never in your face. We had a grand king room. These rooms are quite spacious for an inner city hotel and the bathrooms are very luxurious, and the great thing is it all looks as if it was built yesterday, these rooms are stylishly appointed to a high quality and have been maintained in such good condition.
We had a deal which we found on a Japanese website, for a JPY40,000 and change it was bed and breakfast at the delightful French Kitchen restaurant downstairs, which is spot on for buffet breakfast. While not cheap, for a ritzy place like this, I reckon it does represent exceptional value.
Other things haven't changed. The location is still an ideal base for work or play in Tokyo. The Roppongi Hills shopping centre that the hotel sits on top remains fresh and fun. Oak Door bar is still a popular destination on Friday night. If you're looking to go all out in Tokyo, or just treat yourself to a great night or two, the Grand Hyatt is the place.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC