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The Westin Tokyo – reviews, photos

4.5 of 5
1-4-1 Mita | Ebisu Garden Place, Meguro, Tokyo Prefecture 153-8580, Japan
Hotel amenities
The Westin Tokyo
Ranked #1 of 11 hotels in Meguro
4.5 of 5 stars 408 Reviews
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408 reviews from our community

What travellers say about this hotel
  • Ebisu station(13)
  • Very good(8)
  • Yebisu Garden place(6)
  • Hotel staff(5)
  • Heavenly beds(4)
  • Airport limousine bus(4)
  • Mitsukoshi department store(3)
  • Would highly recommend(3)
Traveller rating
    219
    131
    36
    13
    9
Only show reviews for Family (56) | Couples (141) | Business (87)
Date Rating
Contributor
14 reviews 14 reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
“High quality business hotel with consistently excellent service”
4 of 5 stars Reviewed 13 February 2012

Stayed in a Deluxe Room in Dec. 2011 as part of a business trip to Japan. I've stayed here several times in the past, and it still looks like new and is squeaky clean to boot. Service is excellent (but then again, even 7 Eleven stores have great service in Japan), the rooms are comfortable and elegant and the lobby and restaurants scream "luxury."

It's about a 10 minute walk from the subway station to the hotel - good or bad, depending on your stamina. Be warned that during a heatwave during the Summer or the bitter cold of Winter every minute does add up.

While Tokyo has experienced a boom in high-class hotels in recent years (Mandarin Oriental, Ritz Carlton, The Peninsula, etc.), the Westin is a tad cheaper than the newcomers (still not inexpensive, however, and the strong yen is partly to blame) and is really the only choice if you're looking for top-class lodging in the Ebisu area.

  • Stayed December 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yuko Kikuchi, E-commerce Coordinator, Sales and Marketing The Westin Tokyo at The Westin Tokyo, responded to this review
27 February 2012
Thank you for your kind patronage to the Westin Tokyo and for taking the time to post a review. Your kind words and strong vote of confidence for the Westin Tokyo has given us great encouragement and yearning to do more. It is our utmost joy in providing an experience, extraordinary; excellence that is consistent, and ensuring that each guest’s stay is bespoke. Thank you for allowing us to contribute to your Tokyo Experience. We hope to welcome you back very soon. Until then, please take care.
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Singapore, Singapore
Senior Contributor
45 reviews 45 reviews
Reviews in 30 cities Reviews in 30 cities
159 helpful votes 159 helpful votes
“Very good business hotel and you know what you get!”
5 of 5 stars Reviewed 11 February 2012

I am staying roughly about 6 weeks a year at this propertly. And over the years since 2005 not much has changes. The property is being maintained greatly, you never have the impression anything is old. The rooms and bathrooms are very spacious and clean. The size of the room is the main reason i stay here. A generous 462 sqft or 42 sqm, this is a room size you do not find a lot in tokyo. In the mean time due to my regular stays as well as being a platinum spg i get quite often upgrade to a suite. The suite is lovely not too big just the right size and i love the bathroom.

Beside of that i have access to the Westin Executive Club which is spacious and well managed. I struggle still a bit with the food offerings which are in my opinion not much. Breakfast is adequate but nothing out of the ordinary. The restaurants at the Hotel in particular Victors and Yebisu are of high standard but very expensive.

  • Stayed February 2012, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Everything you expected for a 5-star is there.”
5 of 5 stars Reviewed 1 February 2012
1
person found this review helpful

Really depends what you looking for, but if you do not mind the price and expect 5-star ease and comfort, with 10 min walk away from JR station, it is everything that you need. Old school style is very personal, but at least it is a style. Perfect buffet. Good service. Room has everything you need. That's ease and comfort.

  • Stayed January 2012, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Yuko Kikuchi, E-commerce Coordinator Sales and Marketing, The Westin Tokyo at The Westin Tokyo, responded to this review
27 February 2012
Thank you for your kind words. It is our utmost pleasure greeting our guests wherever and whenever- after all one can never receive enough smiles! Your words are great encouragement, surly to be passed on to our entire staff. We look forward to your return. Until then, please take care.
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Dallas, Texas
Senior Contributor
35 reviews 35 reviews
Reviews in 28 cities Reviews in 28 cities
23 helpful votes 23 helpful votes
“Great hotel, good location, quite expensive and very comfortable.”
5 of 5 stars Reviewed 23 January 2012

This Westin did not disappoint. Excellent rooms, comfy bed, stylish bathrooms with separate shower stall and good size tub. My room had a fantastic view of Mount Fuji.
Location is ok - 5 min walk from Ebisu station, which is not a major hub - good because it's less confusing for beginners in Japan, but getting to many places requires a connection. It is on the circle JR line though, so it is reasonably convenient.
Everything inside the hotel is very expensive - the breakfast buffet will run over $36 unless you prepay for the whole week, and bar drinks start from about $15 - but this is typical for Tokyo hotels.
Very good gym, machines with built in TVs, the weights area is a bit small.

The only disappoinment for me was that the hotel has very old-style design - marble inlay mosaic flowers, golden doorknobs, claw-foot chairs etc. Most Westins I stayed at have been real modern, clean lines and minimalistic - so this was a bit of a letdown for me personally. It does not take away from comfort of the hotel though. Great place to stay overall.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Senior Contributor
24 reviews 24 reviews
Reviews in 24 cities Reviews in 24 cities
38 helpful votes 38 helpful votes
“Awesome!!!!!!!”
5 of 5 stars Reviewed 13 January 2012
1
person found this review helpful

My daughter and I stayed here in September 2011. Wow! What a nice place. Everything was impeccably clean. The decor was lovely. The staff was attentive to our every need. The food was delicious and plentiful. Please check out the breakfast buffet-it's fantastic with so many choices it was hard to choose. There is food for every taste and ethnic background. The pastry selection was huge and they were every bit as good as any I have had in France. I would go back for the food alone.

The beds were nice and comfortable. In lieu of robes there was a night time kimono for each guest.

The bathroom was very nice as well, with separate soaking tub and shower.

I honestly wished I had had more time to enjoy the hotel.

Maybe next time!

  • Stayed September 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about The Westin Tokyo

  • Westin Hotel Tokyo
  • Westin Hotel Meguro
  • Westin Tokyo
  • Meguro Westin
Address: 1-4-1 Mita | Ebisu Garden Place, Meguro, Tokyo Prefecture 153-8580, Japan
Price range (per night):* INR19,506 - 25,413

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