Everything was right, except the Receptionist at check in was too COLD and
mechanical, she could NOT make me feel at home.

We decided to splurge and stayed here on our last night in Japan, before flying out of Tokyo the next morning. The hotel, as expected, had an amazing decor, and the rooms were of a very high standard.

They tried to upsell us to a suite upon checking in, which we decided to take after seeing both rooms. The standard room was more than adequate, and had amazing views of Tokyo Sky Tree. The suite was massive, and also had good views, although it faced away from the Sky Tree. Excellent city views seemed to be provided from most of the common areas of the hotel as well (lobby bar, lobby bathrooms, spa, breakfast, etc).

On the negative side, we went for breakfast at 6am, which is the stated opening time, as we had to get an early flight. They were not ready for us at 6am, and we had to wait about 15 minutes before being able to access the buffet, and even then it was only partially ready. This was disappointing for a hotel of this calibre. Breakfast itself was nothing special as well.

It is also a very expensive hotel, in terms of room rates, as well as meals, spa, etc, so be prepared to spend a lot. I'm not entirely convinced it is worth the high prices, but it was definitely a memorable stay, and one that I would consider repeating.

I'm always a huge fan of the hotels in the Mandarin group and the Tokyo Mandarin Oriental is no exception. It's one of the newest hotels in Tokyo and sets a very high standard for contemporary, refined elegance and the class-leading service (which is standard in Japan).

The location, in Nihonbashi, is adjacent to the high-end shopping in Ginza and the business areas of downtown Tokyo. For tourism purposes, I'm not sure this is the best location (there isn't that much in the immediate vicinity of the hotel) but for business travelers or people looking to use the Shinkansen etc. - it's pretty great. 10 minutes from the hotel (on foot) you'll find yourself in Ginza as mentioned and all of the restaurants and shopping. 10 minutes in the other direction is Kanda which is like a totally different world and overflows with tiny little izakaya, ramen shops and bars.

Many of Tokyo's most famous hotels (especially those in Shinjuku) have seen better days. For the money, the Mandarin Oriental is a clear step above. One of my favorite hotels in the world.

I had a city room view. Just amazing, perfect location and great lounge. Food is stunning.
The best part is the gym, its on the top floor and has the city view, feels amazing working out like that.
The spa is just how the spa should be!