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Mandarin Oriental, Tokyo – reviews, photos

5.0 of 5
2-1-1 Nihonbashi Muromachi, Chuo, Tokyo Prefecture 103-8328, Japan
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Mandarin Oriental, Tokyo
Mandarin Oriental, Tokyo
Mandarin Oriental, Tokyo
Mandarin Oriental, Tokyo
Mandarin Oriental, Tokyo
Mandarin Oriental, Tokyo
Ranked #1 of 71 hotels in Chuo
4.5 of 5 stars 392 Reviews
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392 reviews from our community

What travellers say about this hotel
  • Great view(12)
  • Subways stations(9)
  • Rooms are large(4)
  • Concierge staff(4)
  • Breakfast buffet(4)
  • Best hotel(3)
  • Very good(3)
Traveller rating
    334
    42
    8
    6
    2
Only show reviews for Family (53) | Couples (169) | Business (76)
Date Rating
Vancouver BC Canada
Top Contributor
61 reviews 61 reviews
Reviews in 23 cities Reviews in 23 cities
18 helpful votes 18 helpful votes
“Wow, what service!”
5 of 5 stars Reviewed 22 January 2012
1
person found this review helpful

We stayed here in March 2011 and this was the best hotel we've ever stayed in anywhere. As we walked towards the hotel with our bags from Tokyo station, the bell hop ran down the driveway to take almost everything from us.

The view behind the front desk was unbelievable. The rooms were all that we were hoping for as this was a treat for us at the end of our fifth trip to Japan.

  • Stayed March 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luxembourg City, Luxembourg
Senior Contributor
29 reviews 29 reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
“Flawless luxury, with attention to details”
5 of 5 stars Reviewed 20 January 2012
1
person found this review helpful

Throughout the many years I have travelled to Tokyo, my stays at the Mandarin Oriental Tokyo have always exceeded my expectations by far. Located a five min taxi ride from Tokyo Central Station (easy to connect via the Narita Airport express train), the hotel occupies the top 9 floors in a 38 story building. From the moment you enter the impressive lobby you feel in a complete different world. Attention to your needs is always there, spacious and luxury rooms with breathtaking views and yes, you will have to pay for Wi-Fi, but the signal is strong and covers the entire hotel, whether in the rooms, at the bar or in the restaurants. Staff is very courteous, extreemly friendly and will do all to make you feel at ease. Mind you that Tokyo is a very big city, an easy access to the Tokyo subway network downstairs in the basement is an added convenience. This is a hotel which won't disappoint. You really feel this place is your true home in Tokyo.

Room Tip: Ask for room with a view to Mount Fuji.
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  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LONDON
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
“Superb top hotel with great views”
5 of 5 stars Reviewed 19 January 2012
3
people found this review helpful

Stayed here and two separate occasions during Japan trip and rate it among the best in the world. Great restaurants and bars had an upgraded giant room with superb views.
Once in a lifetime stay helped by wonderful friendly and efficient staff.

Room Tip: Make sure it has a good view......
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  • Stayed November 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Mexico City, Mexico
Senior Contributor
25 reviews 25 reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
“Excelent hotel, amazing views, impeccable service”
5 of 5 stars Reviewed 16 January 2012

We stayed there a week, huge bathrooms, elegantly appointed rooms, profesional and courteus staff, luxury and high tech efficiency, excelent restaurants and an amazing bar and the views of Tokyo skyline are unforgettable

  • Stayed March 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dublin, Ireland
Contributor
20 reviews 20 reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“A truely special place”
5 of 5 stars Reviewed 11 January 2012

What an amazing hotel - great location (right over an underground station) and right in the heart of Tokyo. Special rooms, super service. Amazing views.

  • Stayed September 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Mandarin Oriental, Tokyo

  • Mandarin Oriental Hotel Tokyo
  • Mandarin Oriental Chuo
  • Mandarin Oriental Tokyo
  • Mandarin Tokyo
  • Chuo Mandarin Oriental
Address: 2-1-1 Nihonbashi Muromachi, Chuo, Tokyo Prefecture 103-8328, Japan
Price range (per night):* INR31,376 - 45,309

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Mandarin Oriental, Tokyo
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