Good location, near to Tokyo Station (15 min walk) and with a Metro Station a few meters/yards away. A Lawson, a Family Mart, cafes, restaurants, just around the corner. And Ginza Street a 5 minute walk.
The staff is very polite (as usual in Japan) and can communicate in English.
We noticed that about half of the Hotel was refurbished, but unfortunately we got an older room. Not comfortable and because of the earthquake (or so they said) they were keeping the room hotter than usual. We couldn't sleep during the first night (28 Celsius inside, 3 Celsius outside!). After our request to lower the temperature, they said they couldn't but could send someone to open the window and keep it that way. Since this was a quiet street, this fit the bill. We could now control room temperature using curtains and window.
I guess the new rooms are a lot better.
The lobby is very poor and uncomfortable if you have to wait for someone for more than a few minutes.
In short: if you get a good price, and stays out of the hotel most of the time, the friendliness of staff makes you stay bearable
- Monterey Ginza Chuo
