We booked a non-smoking room and after arrival (mind you, we arrived early and at a non-crazy-travel time of the year, so there should have been plenty of rooms available) we were thrown into a smoking room. It smelled awful! We had already payed for 3 nights and since Tokyo is so expensive we had to tough through the torturous air. Every single day for all 3 days we requested being switched to a non-smoking room with no avail. While the staff was very friendly, there is absolutely no excuse for this mistake.
Obviously, hotels make mistakes, so you can take what I said with a grain of salt. What you can't take with a grain of salt, however, is how crappy this hotel is otherwise. The carpet in the room was so old and rundown that the red color of the carpet was white in many high traffic locations (wish I had taken photos to post here). The fixtures, equipment, and furniture are all obvious originals from the early 1980s. The bed is the hardest bed I've ever slept on...but don't worry, they threw a .25inch mattress pad on top (saracasm).
Also, if you happen to see a "Concierge" as an amenity for this hotel, don't believe it. That desk didn't have a single person sit at it for all 3 days that I was there. The only positive thing I can say about this hotel is that the staff is very friendly and the view from the room is very nice. However, the staff at the hotel speak very little English so it was extremely difficult to communicate. To me, this is another unacceptable feature for a hotel that costs so much money.
Tokyo is expensive. But this hotel is ridiculous in price for what you get. Pay $25 more and stay somewhere better.
Also, I would say the location of this hotel is only good if you need to be going to a location very, very close. Otherwise, if you are traveling for pleasure, this hotel isn't by anything and is at least a 20 minute walk to a subway.
Lastly, if you are thinking that you can get a good workout in and then have a reasonably priced breakfast afterwards, think again. The two together will cost you around $60+ per person...ouch. At least internet at their 1 computer is only $1 per 10min.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC