They do make you feel like a king. Right from the valet to check in, you are taken care off. A small boutique hotel with super sized rooms and right in the heart of Ginza, Tokyo's priciest district. The staff are exemplary. The concierge is intelligent and interesting. I will go back again.

Since we first arrived we were treated like royalty. The room was so comfortable and extremely quiet. There was a connecting living room which I loved since I stay up late. It was extremely hot the date we checked out. As we pulled away, the GM came running after us with cold bottles of water to take along. This is after we checked-out! They really know what excellent service is.

The Italian restaurant was unforgettable. Each dish in the course had many different flavors to experience.

We stayed at the Seiyo Ginza Hotel, and would return there / recommend it without doubts. Very well located and confortable, but sometimes it was difficult to understand the "english" the concierge was speaking. They were extremely helpful, but we had all we asked written down and double-checked... If you need connected rooms, be sure to have this stated in your voucher, otherwise (as was our case - we had just an email...), forget it.

I just returned from a four-night stay at Hotel Seiyo Ginza and it was a wonderful stay overall, mainly because of the exceptional service provided by the hotel staff.

I contacted the Concierge staff by email prior to arrival to request reservations for restaurants I wanted to try. They were able to book all the reservations I requested and also made recommendations where needed. I was traveling with my husband, parents, and sister and we also asked the hotel to arrange guided tours of major sights in Tokyo, as well as a tour of the Tsukiji fish market. They were able to recommend a very good private guide who spoke completely fluent English and was knowledgeable on the history of the sights.

I would highly recommend the Tsukiji fish market experience. Despite the early hour (had to be in line at 4am), the tuna auction was unlike anything else I've seen. For the sushi breakfast, our guide was able to recommend a phenomenal restaurant at the market that is not in guidebooks. This was my fourth visit to Tokyo, but I think Tsukiji was debatably the most interesting sight to see in the city.

Aside from the great Concierge services, the rest of the hotel was also excellent. Rooms were large by Tokyo standards, especially the spacious bathrooms, and were consistently well-sized; we had three rooms and all were similar in size. The location is also very convenient, as the hotel is located right in the heart of the Ginza shopping district and steps away from the Ginza subway line.

The hotel is in general very quiet and elegant, with exceptional service. The hotel staff recognize guests by face and name, which I thought was quite impressive, given the size of the hotel. Each time we arrived back at the hotel to pick up our keys, they had them ready for us, without having to ask our names or room nujbers. If you're looking for a more modern, trendy type of hotel, this is not it, but if you want understated elegance, with attention to detail, the Seiyo Ginza is the perfect choice.