After reading the reviews here, I was very reluctant to stay at this hotel. I travel a lot and am a platinum member of Marriott rewards, and always hope to be treated a tint bit better becuase of that. I travel for business and have pretty simple needs. The reviews here seem to suggest that this property is a rougue member of Marriott, that the rooms are small, the staff not helpful, and the restaurants and facilities are marginal.

My expereince was different. Staff was plesant and helpful. The Platinum status was recognized, if only a little. There were a few discount vouchers (10%) presented at check in, and a room change (to a queen) was accomodated without much hassle. The romm is, well, a typical Tokyo medium star hotel room. Pretty tiny and claustrophobic, but pretty new, fresh, and clean. The restaurants are wuite poor; a coffee shop on the ground floor which serves bad western food, and an overpriced Japanese restaurant on B1. But, there are plenty of nice local restaurants right outside. Yes, it's technically in Ginza, but 2-3 blocks away from the real Ginza. The fitness center was quite OK. Relatively sparten, but with pretty good equipment (Precor) and clean. The TV slelection was Japanese or BBC news. Yes, the BBC news is dubbed in Japanese, but a simple click on the bilingual button on the remote corrects that.

I wish a lot of things for this hotel, and there are potentially several gripes. But in the context of middle range Tokyo hotels, it's pretty good. Staff was great. Food horrible. Location good enough. Fitness center good enough. Room, clean and fresh but tiny.

Would I stay here again? 50/50. For another USD 75/night I could stay in a very nice hotel in Shinagawa (where my offices are). But, that's not Marriott, and I am fairly loyal to that brand. Can I find any big "faults" with this hotel. Honestly no, so long as one views it in the context of the same class of hotels in Tokyo.