My husband and I live in Edinburgh and when we started looking at wedding venues, never really imagined that we'd end up getting married in Fife - we started our search in the Borders and East Lothian. However, so many venues that we viewed either couldn't accommodate our numbers (110) or were just too over the top - we wanted something special with aspects of gradeur but also something with an intimate feel. Balbirnie had everything we were looking for - the ballroom was grand yet not too over the top plus its huge windows gave a wonderful lightness to the room, even though we got married in November.
We were married on the Saturday in the Orangery, had our reception in the Long Gallery and Bar and our wedding breakfast and evening party in the ballroom. We also had a private dinner for 30 friends and family on the Friday evening. Whilst I initially preferred the Long Gallery as a ceremony venue, it couldn't accommodate our numbers - at first, I was reluctant to have the ceremony in the Orangery, having only ever seen it set up as a restaurant - however, when I went to one of the hotel's wedding open days, it was transformed and so lovely - very classic look. We decorated the room with candles from Ikea - so many guests voluntarily commented on how nice the candles and the room were, many never even realising that it was a restaurant most of the time.
Whilst the venue and the food were fantastic and commented upon by so many of our guests, by far and away the best thing about the venue was the staff. Staff on reception were so helpful and pleasant throughout the wedding and the banqueting manager was superb on the day - so friendly and yet professional; I totally trusted her. The real star, however, was Meghan, our Wedding Co-ordinator - she was great; lovely to deal with, realiable, prompt at responding, happy to be flexible and work to our requirements, happy to meet our ever-changing and last minutes requests and had such attention to detail. Having organised dozens of events at work, I can be a bit of control freak and yet totally trusted Meghan with our wedding. Even when Meghan was out of the office, someone else from the hotel was sure to respond to our emails and help. They really were a pleasure to deal with.
This is my first Trip Advisor review and it probably sounds a bit gushing - however, it really is a great hotel for weddings and would highly recommend it!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
29 February 2012
Hello Sarah,
Many thanks for taking the time to write, all of us at Balbirnie House very much appreciate and value your comments, and the time which you have taken to provide your feedback about your Special Day at Balbirnie House. I will arrange to circulate your comments to the entire team at Balbirnie.
As I always say with regard to weddings especially – ‘Today is not a dress rehearsal for tomorrow’ – it is heartening therefore to hear that we have achieved what we set out to do.
I would certainly have to also especially agree about all of your comments about the very lovely Meghan Davies, who is an absolute star at Balbirnie!!! Thank you so much for your kindness, it really is a reward to the entire team here at Balbirnie, to hear that we have delivered the goods.
To read a further selection of our monthly guestbook comments and reviews, from guests known to have stayed in our hotel, or who have visited as a guest, please do take just a few moments to visit our web site.
From the many lovely emails, cards and letters which we receive, and in tandem with our guestbook records, every month we take a selection of those additional comments and place them on our latest news sections. As always, our thanks to Donna Reid from our reception team, who takes the time every month to collate all of those very lovely comments and reviews. These can of course be fully trusted, and accepted as reality.
If there is ever any element of guest dissatisfaction whatsoever, then I would always ask please that any guest with any complaint, no matter how small, contacts me personally to discuss. My email- nicholas@balbirnie.co.uk Should you wish to personally discuss- My personal mobile 07768 958041
Best wishes, Nicholas Russell/ Hotel Manager/ Balbirnie House/ 1992 - Present
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC