We spent one week (after Christmas, New Year Eve). Compound is very nice; room was well equipped, lovely.
But
Place is extremely hard to find in darkness. We arrived late evening. It took a long time to find the place without signs. Owner knew that we are coming, but the gate was closed. We almost lost hope ringing and knocking before somebody came and opened the door.
We got new year eve dinner - and it was most terrible food I ever got (Ok, not considering soviet-style diners during my childhood). There were international guests around table. After horrible food we gathered at cold lobby with only champagne bottle we got with this extremely expensive dinner. Everybody with feeling like we were cheated…
It was same food during breakfast – just two kinds of cheese, ham and honey.
Extremely bad service. Nobody cares, staff seems not do understand nothing but Spanish.
There was no possibility to use pool area, because weather during our stay was terrible. It was extremely cold and damp week. By the way, just 10 km drive away was sunshine. It seemed that the clouds liked just this side of mountain. Of course, hotel cannot help with climate. But we had to beg every day owner in order to turn on heaters...
Payment was higher as we booked (first and last time during our travel experience at different countries). Owner pretended not to understand problem, so we paid.
What a pity that such a lovely place has rude manager and indifferent stuff!
PS. We made friends with German couple who has same opinion. During nights we spent together time at lobby-room. Very nice room indeed, but we had to put on all our warm clothes and sit as close to stove as we could. And, of course, every evening we had to beg for wood for stove…
- Rural Las Calas Hotel
