Arrived late Monday afternoon. Only a small reception desk that was overwhelmed. Asked about dinner booking - "no problem" we are told. Arrive for dinner at 8 - restaurant closed. "Can have a meal in the bar through there." Small bar with low [coffee] tables set with place settings. No waiting staff in evidence but the bar itself is busy. Impossible to sit to eat meal in comfort at such a low table seated in a large armchair. Complain and leave to go to local restaurant across the road. Staff disinterested. What a disaster that otherwise spoilt a potentially excellent hotel - clean, comfortable in the superior rooms. But beware, many of the rooms seem buried in a warren of floors in the levels below the reception with an unreliable lift service.
- Nh Hotels Santurtzi
- Nh Hotel Santurtzi
