Were looking forward to a special weekend away but were sadly disappointed. A lovely location and convenient for Carlisle; food good. Apart from this a depressing experience. Dark and cluttered interiors, service poor. We were left to find our own way to our room with no help with bags etc. Bedroom small and cluttered, bathroom very dated. How can £170 a night possibly be justified? We have stayed for considerably less money at central London locations where the service and decor have been incomparably better.
- Crosby Hotel Carlisle