My boyfriend travels 3 weeks out of each month for work and I tag along on the European trips. That said, he wants a hotel with an accommodating staff which makes him feel right at home. We had nothing but problems with the staff at Hotel Mercure in Rambouillet. With the exception of one front desk associate, the other women were very rude and condescending. Even the manager was unapproachable. I know it was not the language barrier, as most of them spoke English just fine. I watched as the staff greeted other members as they walked in. We rarely received a "Bonjour" from any of them. One particularly rude employee (I did not catch her name, she was blonde) approached me in a very degrading manner and told me that I hung laundry in my window and that is forbidden. I understand someone lived in a flat next door and complained about me hanging a shirt in the window (someone call the police, I just wanted to air dry a shirt and save a trip to the laundromat!) that's fine, ask me in a nice manner to not hang laundry in the window. There is no need to talk down to me, I am a CUSTOMER. Keep in mind my boyfriend had two other co-workers staying as well, so we were bringing in plenty of business, yet they treated us this way. When I asked for a taxi to the train station, the manager told me this is not possible because it is too close of a drive from the hotel. So I have to haul two large luggages and two carry-ons by myself on cobblestone sidewalks? It is a 15 minute walk which is fine without luggage. I had enough at that point. They eventually called me a taxi when I spoke with a different employee. And although we hung the DO NOT DISTURB sign up every single day, the housekeeping entered our room. What is the point of a Do Not Disturb sign? I am not one to complain and I typically write reviews if the service was outstanding, but this place should recognize their unacceptable customer service approach. My bf and his co-workers were working in Chartes, and the only reason we stayed here is so I had a short train ride into Paris. I feel guilty that I am the reason we stayed at this hotel. The rooms are OK, larger rooms on the 3rd and 4th floor. The hotel reeks of deodorizer. The restaurant food is very good- had the Italian salad and vegetarian lasagna. On a positive note, the town of Rambouillet is lovely, the gardens and chateau are a sight to see, and there are delicious restaurants all over town. This was our third time visiting the Paris area and the first time we could not wait to get home.

This hotel is actually excellent. Its location makes it very easy to get to Paris in more or less 30minutes - station nearby. It is less expensive than the hotels in Paris which are smaller. We had a great stay : the rooms are clean and spacious, the hotel is quiet, we had no problem to park the car (of course, the market is sometimes on the square, but that's also what makes it all so nice : it is France, after all!), the breakfast is HUGE (so many things to taste, I had no more appetite for lunch ;-)), the staff is nice and helpful...
We will definitely go back if we ever want to travel to Paris, Versailles...
There is also a piano and in the evenings, you can attend concerts. Great great hotel.

The best Mercure property I've stayed in. Excellent location in the center of town with easy parking in front of the hotel. Very quiet and pleasant and just a nice place to drop your bags for a relaxing stay. For metro Paris, it's a very good value as well. Only 35 minutes to the center of Paris by express train. There is an excellent fish restaurant next to the fish monger - ten minutes walk. Le Cinq next door has a passable lunch. Free WiFi is an added plus. Why doesn't the rest of the hotel world wake up to the concept of internet service as a "utility" in the same vein as lights, water and tv?

the hotel has no parking of its own and there are some "issues" with paid parking in the market square opposite the hotel: it is a bit of a hike to get luggage from the square to the hotel. On checking in, the receptionist took it upon herself to go into pompous mode about our "promotional" rates which - actually - were not that great, especially considering that two of the rooms overlooked some very heavy duty pneumatic drilling and one of the other rooms was overwhelmed by the extractor from the kitchen below (not that the restaurant was open). There was however a very limited dining menu (just as well as nothing else worth risking was open in the vicinity) which was quite ambitiously priced, as was breakfast, for what it was. The market outside was no great shakes. The hotel is very handy for the park but it is in the middle of a one way system and, at the moment, a construction site.The rooms were clean, which was at least a welcome relief after another Mercure the night before. Staying here is not a disaster but it is no great joy either.