2nd year running no different to the previous year. Plus points are the staff who work very hard to achieve excellent service and nothing is too much trouble. The hotel is maintained to a high standard being cleaned throughout the day.
Meals are excellent at all three seatings - choice is varied throughout the 2 weeks that we stayed there.
A great desination for the quieter holiday.

I am very sorry and disappointed to have to write this review. We stayed one long and terrible night in a pool facing room and it truly was a horrible experience. Throughout the night cars and motorcycles roared on the street in front of the hotel and the hotel room doors slammed intermittently every ten minutes. To add insult to injury the shower was the smallest in Europe with a bare trickle of water. The tv did not work and the mattress was , were certain, composed of cement blocks. We also ended up paying 190 Euros which would have given us an additional 4 nights at Renieris Hotel ( they were sold at out at that date) for far better accomodation.. The plus side was a great breakfast (but so what.) Avoid.

Stayed for 2 weeks on all inclusive and loved it! The hotel is lovely and always very clean and the staff are always polite and very friendly. Cannot understand some previous reviews regarding the food as we always found something to eat, it always tasted good and wasn't recycled from the previous day.
We had beautiful sea views and whereas the shower was a little cramped we were perfectly satisfied with our rooms, they were clean and comfortable.
The pool was nice but was a little deep which was unexpected but we soon got used to it, in fact helped us all practice our diving!!
The beach was lovely and we could always get sunbeds and didn't mind the 3 euros for the day. It had a lifeguard during the day who, as we observed a few times, was up to the job even on the one day during our fortnight when the red flag was out due to rough sea.
In all we had a brilliant time here and wouldn't hesitate to recommend it and we would like to thank all the staff there for their service, would definately go again.

I just went there with a friend, we we´re 2 girls who wanted to stay nice - and have a great time. I think that generally the hotel is very good, and i would recommend it to others. We had all incl. and from my point of view, i think it was great. Breakfast very good with lots of different things - all american style. Lunch was good and always different, and so with the dinner. (Though we just ate dinner 2 days out of a 1 week stay - because we wanted to go out and eat too, to get the feeling of ordering a thing, and have a more personal place to sit - because it gets a bit crowded in an all incl. restaurant.) Service - and staff was excellent - and very helpfull. One of the days, i got sun-burned it the face, and a sweet lady from the restaurant got me this amazing cream to help it off (If you see this, then THANKS again!). All-incl drinks was good, and also with cocktails, which is not included in many other all-incl hotels. So that was perfect! Nice beach, which we stayed on the most (cost of 6 euro for 2 sun-beds and an umbrella). Pool area very fine, just very deep. No less than 2 m. - therefore we went to the beach (also a bit noisy by the pool - though i think that´s a part of staying in crete!) Nice and clean hotel, with lots of space and good areas for all people. Worth a try :-)