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Chateau du Lac Hotel – reviews, photos

5.0 of 5
Avenue du Lac 87, Genval 1332, Belgium
Hotel amenities
Chateau du Lac Hotel
Ranked #1 of 1 hotels in Genval
3.5 of 5 stars 141 Reviews
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141 reviews from our community

    Trip type
Traveller rating
    27
    44
    38
    26
    6
Date Rating
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“The only 5* about this hotel are the slippers!”
2 of 5 stars Reviewed 11 February 2012
3
people found this review helpful

Well somebody should really adjust the rating of this hotel. Heating turned off in our room, it took 8 hours to get it to normal. The bathroom has seen probably world war 2, [--] shampoo and shower gel. The well rated breakfast was average, cold eggs, orange juice from the box and even american hotels have better coffee. Service? 2 waiters for a packed breakfast room... wellness tiny, 150 euros for an hour massage... but to be fair, the slippers are very comfy :)

  • Stayed February 2012
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Inspectah9 about Chateau du Lac Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockholm, Sweden
Senior Contributor
21 reviews 21 reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
“Nice surroundings, hotel a bit disappointing”
3 of 5 stars Reviewed 29 January 2012
1
person found this review helpful

Attended a corporate conference here and felt that this hotel did not live up to its 5 star rating. Room was nice but public areas were a bit faded and in need of some attention. Conference dinner was poor, with the meal being dry and unappetising. Breakfast was good tho with a good selection.

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask CatJD about Chateau du Lac Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockholm, Sweden
Senior Contributor
33 reviews 33 reviews
Reviews in 18 cities Reviews in 18 cities
5 helpful votes 5 helpful votes
“Nice surroundings, great food”
3 of 5 stars Reviewed 6 January 2012

The location and the restaurant is really why you stay here. The rooms are basic but quite large. Basic to none amenities and impossible to get the right temperature. Long corridors and different levels. Restaurant is nice and the food is really good. Staff is ok, but not very service minded.

  • Stayed December 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Tistret about Chateau du Lac Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ghent, Belgium
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“bit disappointing”
3 of 5 stars Reviewed 3 January 2012
1
person found this review helpful

Perhaps it's my fault to expect too much from 5 stars.
Location very nice - on a lake side, not far from Brussels.
Spacious rooms but furniture bit "tired". There was a problem with our room, staff seemed to be bit lost but finally problem was solved.
Spa - the reason we have chosen this hotel was spa- we thought it would be nice to have a weekend brake - but again disappointment - in reality pool is very small for 3 persons swimming, not more ;-( there was also 2 saunas and jacuzzi, but full all the time,
Dinner and breakfast really tasty, huge choice for breakfast.

  • Stayed November 2011, travelled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask _Pata_123 about Chateau du Lac Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Senior Contributor
39 reviews 39 reviews
Reviews in 30 cities Reviews in 30 cities
39 helpful votes 39 helpful votes
“Not a genuine base for doing business in Brussels”
2 of 5 stars Reviewed 1 January 2012
1
person found this review helpful

I stayed here for a work conference in November 2011.

The first thing to note about this hotel is that it is in the Belgian countryside a long way outside of Brussels. Fine if you are looking for some R&R but I was using it as a base for Brussels and I had to take numerous taxis into Brussels costing 70-100 Euros a time and taking 40-60 minutes each way.

You also need to book taxis well in advance if you want to get into Brussels on time - I turned up at reception looking for a taxi on spec one morning and they were very surprised I had not booked in advance. On my final day I did book in advance but the local driver still turned up 20 minutes late and I ended up having to run to catch my train at the Eurostar terminal.

The hotel seems to have been built in the 1980s and there isn't anything attractive about the building itself. The room was fine and I slept well here. The conference facilities were good and the food was pretty decent throughout the conference.

Overall this hotel seems fine if you need to visit this part of Belgium. But as a base for doing business in Brussels it comes up short.

  • Stayed November 2011, travelled on business
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask RJMLondon about Chateau du Lac Hotel
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Additional Information about Chateau du Lac Hotel

  • Chateau Du Lac Resort
  • Chateau Du Lac Brussels
Address: Avenue du Lac 87, Genval 1332, Belgium
Price range (per night):* INR7,655 - 29,608

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Chateau du Lac Hotel
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