We ended up here as our reserved apartments (Las Velas) were double booked. I would never book anything with the Cabot Hotels group as their customer service is very poor. We had paid for a 2 bed and were given a 1 bed. It happened to another family too. We had booked through Asda and they booked through Travel Republic. Am in the proces of getting a refund but have not been offered near the difference yet!
The apartments were clean and some had a sea view. They were on the sea front which was great for the beach. But there was no locked gate so it meant that there were often non-residents using the pool and once late at night a group of teenagers were chased out by the manager.
There were a lot of apartments for one pool so it was very crowded. We saw towels on loungers at 6am (we have young kids so up early). We went down at 9am one day and some loungers had towels on and the people had still not appeared at 2pm when we left. Several families went for the beach for hours and still reserved the loungers by the pool.
We had a 12 hour power cut in our block and had to put all our food in the bar fridge and had no ac overnight and no breakfast either. They werent very helpful or apologetic.
- Hobby Hotel Apartments
- Hobby Hotel Pollenca
