A lovely old hotel in one of Mallorca's less spoiled resorts. Old-fashioned, excellent service. Not a place for those seeking nightlife. Beautifully situated about 1km along the pine walk from the marina in Port de Pollenca. Views of the bay in front and the mountains behind. Excellent food. A great base for walkers. Good swimming pools and spa.

Another repeat visit and once again looking forward to the next one.Slight disappointment with the dining room menu on a couple of evenings but overall highly delighted with service and attention given by all staff.
Very important to pay the supplement for sea view and balcony as other rooms are apparently on the small side.
Excellent hotel with "old fashioned" values but highly recommended to those wanting a restfull, peacefull and no hassle holiday.
Highly recommended.

This hotel is in an outstanding location in Puerto Pollenca and could be incredible but is let down by the catering and dining room area. It is a great shame because we had a wonderful room (suite with 4 poster bed and balcony), but the restaurant didn't live up to the room.
Breakfast is a buffet with a fairly reasonable spread but as remarked previously the coffee is terrible (served using warm UHT milk) and no option to get a cappuccino although the bar does serve these. The dining room is very 1970's, upright chairs, tables placed very close together and a very restrained atmosphere. In October it seemed only possible to take breakfast in the dining room. The Illa D'or would be well advised to take a leaf from the Sis Pins Hotel just up from the pine walk which does a lovely breakfast with relaxed wicker chairs, lovely coffee and outside seating.
The dinner choices were limited and uninspiring and again served in the terrible restaurant, because we had not chosen half board we chose to eat elsewhere.

My partner and I stayed for a week in this hotel for a last burst of October sun. We both have a sense of humour and we needed them here.

The plus side - great location, stunning views, impressive lounge areas in hotel and in our case we had a one bedroom suite in the hotel which was very good if not 5 star standard.

The downsides - tiny gym, tired indoor pool, inconsistent wifi, and the worst breakfast coffee ever made. It looked like something from a sewage pipe.

Which brings me on to the comedy of breakfast and the outdoor bar which reminded me of an episode of Fawlty Towers.

The breakfast was at best poor. The restaurant layout terrible - tables squashed together. As noted above coffee undrinkable. Waiters disinterested. It reminded me of Alan Partidge's motel. Ah-ha!

Next morning we tried breakfast in our room. This basically included toast and jam and juice. Anything else including cereals cost extra!

Finally whilst the cappuccino at the outside bar was fine, we were told we could not move to a separate area as "that is for lunch only". I really expected Basil Fawlty (or Mallorcan equivalent) to come over and tell us off for misbehaving.

Love Puerto Pollenca. The suite in the hotel was very good but the service here is stuck in a time warp. The mature clientele here might like this but not for us.