I nearly walked away from this place when I saw the state of the rug, but it was late at night, so we stayed. The buffet breakfast the next morning was great. Then I found the advertised travel agency did not exist. The concierge was no help, he directme to a tour agency when
I wanted to book a flight. Then the front desk agent, Gullermo Lopez stepped in. He located the airline numbers I needed, called and navigated the rapidfire Spanish "choice menu" and made sure I had an English speaking agent. He provided email and telephone contact numbers and printed the confirmation emails for me. What started out as a nightmare was saved by his efforts.
- Chihuahua Quality Inn
