This is a great hotel - rate includes breakfast and dinner. But beware - I was a "walk in" and quoted MX$380 for one night. However, the next day I met another traveller who was paying MX$300 for a double room! I returned to the hotel and asked to stay there and again I was quoted MX$380 and when I told them my friend was staying there for only MX$300 the sourfaced receptionist relented and let me have the cheaper deal. Later I came across an English couple who were only paying MX$240.
We later discovered that neither myself nor another traveller were "on the books" and that the receptionist was pocketing our MX$300 daily!

Aesthetically this is a great hotel. Rooms are clean and modern. However, security is lacking. I often returned to my room to discover the door wide open - giving anyone an opportunity to enter my room!

I would never stay in this hotel again. The customer service is appalling and the dodgy book keeping made me feel uncomfortable.

Just returned from a Copper Canyon visit. Read all the reviews of this hotel and despite the horrible review one person gave it, decided to try it anyway. We found the hotel delightful, the meals good and the tour we took interesting. The rooms were very clean and tidy...nothing to complain about. We thought the person who wrote that terrible review must have stayed in a completely different place!! From the looks of other hotels in Creel, with perhaps the exception of the Best Western (we didn't want to stay there as we avoid "chain" hotels) this hotel looked to be the best. Don't be put off by the exterior. The courtyard, dining room and rooms are delightful, especially for the price!

We stayed at this hotel for three nights in January 2006. The rooms are quite large, set around a central courtyard. Our room was clean and comfortable. The price includes breakfast and dinner. The food was fine, but there are better places to eat in Creel with more choice. Even eating out a couple of times, overall this was good value.

The bar and restaraunt, Tio Molcas, at the end of the road that the hotel is on, is a better place to eat and drink. Much more atmposhere.

The hotel staff were all friendly and helpful.

The hotel also organises tours. The one we went on was fine, but I recommend that you shop around. There are plenty of other tour providers in Creel and there is competition for tourists.

Overall a good value hotel. We would stay there again.

Our big group of 22 people were tired and sleepy. We arrived at margarita's very late in the evening. They called in a cook to cook for us. The rooms were clean, big enough, and had beautiful murals. We loved the location. Margarita's will not give you the regular customer service that many Americans are used to, don't expect it. This doesn't mean that it's terrible service. It is different. They accomodated us well. And bent over backwards for us, and did all of this in the middle of remodeling. They were warm and did it with a smile.