There is much to love about this hotel (and restaurant) located amidst the wine groves of Mendoza. Tapiz draws a fine line between country charm and peaceful luxury, and probably strikes it just about right in terms of peace, service and price.
Tapiz is unique for the historic villa, the vineyard setting and for its very good (with excellent being Bourgogne or 1884) restaurant that is open lunch and dinner and can serve poolside snacks all day. This is important as most country hostelries in this area present fixed course, set timed, meals - or worse, at even some of the most luxurious such as cavas, no dinner option at all. Combined with the ritual 8 pm wine tasting, that finished one night at 10pm for a small chatty group of us. There is much to adore.
So let's deal with the pepper of issues raised in some of the reviews. Most are true, and you should set your expectations right. If you want super 5 stars, go for cavas wine lodge (of course at 3x the price). Yes, some of the rooms and facilities (bathrooms and business centre especially) are looking tired. And avoid staying at caza zolo unless you are a large group (when I expect the relative seclusion will make the spot perfect). The spa is a bit grandiose a term for a pair of treatment rooms, jacuzzi and sauna - the massages are great, while don't bother with the manicure. Lastly, claudia and team if your are reading this, the coffee at breakfast is truly awful, please please please invest in a proper machine!
There are 7 rooms in tapiz, with rooms 1,2,3 being preferred. The reason is that they are bigger, with windows out to the pool area (rooms 4 to 7 get light from the door only (opaque glass) as is traditional in this Spanish colonial style building). For my money, Room 3 is best. It is the largest room, with it's own patio near the pool. Room 4, i expect, is the poorest, with being in the smaller group of rooms but also being next to the office.
Lastly, the staff are lovely. The three principal receptionists can work with you to make recommendations and plan your stay, and the kitchen folks are real stars. They all get to know you and made us so welcome. We had a small child, and I must thank claudia for constantly saving me from teary moments when I could not give the boy the focus the young attention seeker wanted.
Let me say, this is the second time we have stayed at Tapiz, and we would not hesitate to recommend it. We are the type to seek atmosphere and welcome over worrying about a couple of material imperfections - and tapiz really has the qualities to make a wonderful stay.
So in the end I could not decide 4 stars or 5. I am going to give it 5 on the basis that mrs tapiz will read this and back her brilliant team up with a few licks of paint and a face lift here and there.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
30 January 2012
Dear Customer!
thank you soo much for your review. We are very proud of our staff , they give life and character to our lodgings without them and the beautiful surroundings, we would be just one of many.
We will take up your suggestions, thank you for your thoughts and experience!!
Best Regards
Carolina Fuller
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC