Stayed here for 2 nights while visiting the nearby Robert Jones Hospital. Had a wheelchair accessible room. The room was clean, spacious and comfortable and noise free. We must recommend the steak and mushroom pie at the restaurant. Its a credit to them and to me is the best value meal they do there as you get loads. I would not recommend the lamb shank. its too small. I'm speaking from experience here as I have tried this twice before on previous occasions and have have hardly had any lamb. This place is ideal if you are touring around North wales and Shropshire. Guests can take advantage of the excellent leisure facilities at the Lion Quays resort too

Took 3 days to sort out a problem with the hotel over-charging us, despite us having written confirmation of the booked price and repeated correspondence with bookings.com, whom the hotel tried to blame for the mix-up. The manager was not made available at all throughout our 2 night / 3 day stay despite 3 or 4 requests for her to contact us, and her delegates did not have the authority to do anything other than recite the memo she had left for them. It was only sorted out after check-out, presumably because we left a message stating that Mastercard had confirmed that they would refund us upon receipt of our original booking and inflated invoice.

Other staff generally friendly and helpful, with the exception of the person on check-out duty who was unhelpful and bordering on rude.

Original room had faulty shower so had to switch rooms only to find no hot water available at 11pm as the boiler had been switched off (no explanation given) so I had to wait til the next morning for a shower and heating. I should say that the night porter was very helpful and apologetic. The originally empty room we moved to was very cold and with no boiler on the radiators were useless so our first night was not very comfortable.

The glasses in our room were dirty and the mugs in my sister in law's room were also dirty. One of the radiators in our room did not work, though the other one thankfully did once the boiler was returned to service.

Next time I travel this way I will definitely not be returning to this hotel.

Food in adjacent pub is ok if you're hungry and don't want to drive anywhere. The motel is a bit of a trek to Chirk on foot but if you take the car there are a few other pubs and a handful of restaurants.

If you're a light sleeper I'd request a room at the back as there is a lot of traffic noise from the main road out front. This didn't bother me at all but kept my mother-in-law awake.

Finally, I was intruiged by the fact that our "disabled access" room had the main bed up a flight of stairs and a sofabed on the ground floor - presumably any wheelchair users either need to crawl up a flight of stairs or use the sofabed? If using a wheelchair I would recommend checking how accessable your room actually is before booking.

Stayed here for 5 nights in a wheelchair accessible room.

Excellent facilities for wheelchair users and able bodied

Comfortable bed

Clean room

Helpfull staff

Large bathroom

Lovely shower

Restaurant has a good selection of food but booking a table is highly recommended as it's popular

Country club and gym facilities are provided nearby at the lion quays hotel and country club who are part of the same company. The gym and pool facilities here are outstanding.

However, having said that the swimming pool doesn't have a hoist so wheelchair users can't get in which is a great shame as everything else is great. I'm sure this is an oversight. Upon enquiring I found out that there are a number of wheelchair users that use the gym but not the pool. Perhaps if a small investment in a hoist was made then they and more wheelchair userswould use the pool. They are reasonable enough to buy and install. Please if you read this consider this request! Everything else is accessible including the jacuzzi.

the moreton park lodge motel is a great stop off for visiting north Wales, Chester, Liverpool & Manchester area with great road connections. rooms are extremely clean which is testament the housekeeper and her team, Room rates are quite competitive but have gone up considerably in the last few months from £29 to £64 which i paid this time in only a matter of a couple of months, corridors are looking tired and could do with updating,Reception staff are extremely friendly, pub next door is good with really friendly staff and good beer! rooms are well equipped with everything you should need, beds comfortable and as i said spotlessly clean