My husband and I spent a week here in early August. Best points: the staff, first and foremost, and particularly David, who works in the restaurant - in fact he seems to run it single handed! Nothing was too much trouble for him. Also, the castle itself, which is quite magical, and the peaceful gardens. The location is both good and bad, good in that you can reach stunning mountains within an hour and the coast in 15 minutes (though the beaches are generally typically Italian in that the sea is enclosed by walls and the sand is packed with people and expensive umbrellas), bad in that Castel di Lama is ugly with nothing culinary to offer. Therefore, unless you are happy to drive (and drink!), you will spend each evening in the hotel restaurant and the menu didn't seem to change much. We also could not find flights from the nearby Pescara and Ancona airports at decent times or prices, so had quite a hike from Bologna. One major caveat: we booked with Cognoscenti, who call the property the 'Palm House' and charged us well over the rate we would have received had we known the name of the place and booked directly!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 December 2011
Dear Mrs. Ferndale,
Thank you so much for your positive review on the Borgo. We happy to know that you enjoyed our staff members as they are a big part of the Borgo, making every guest feel at home by remembering their names, rooms and needs.
We are a small structure, hence our concerne is to give a tailor made service to all our guests. The historic garden was planted in 1875 by the German botanist and landscape designer Ludwig Winter, we love it to bits as it gives us peace from all the fast running activities of daily life. It is part of the Great Italian Gardens Association and in the last years, we have created "bionergetic areas" where guests can relax and enjoy the benefits of electro magnetisms from plants.
The Piceno Province offers a lot of variety to travellers. Natural beaches can be found more in Abruzzo (Martinsicuro and Villa Rosa) or further north in Cupramarittima. Castel di Lama as a town is very practical as it offers the possibility to shop, eat and drink without using the car. There are in fact a couple of restaurants, clothes and shoe shops and food and souvenir stores.
We are sorry that the menu in our restaurant did not vary that much, we will discuss this with our chefs and make sure to improve it. In line with our healthy views of eating, the chefs base their menus on fresh fish and meats they find in the nearby markets of San Benedetto del Tronto and Ascoli Piceno and obviously on the season's vegetables.
Concluding, we always suggest Ryanair flights to our guests coming from the UK, Rome Fiumicino and Ciampino airports that are both 200km away.
We are sorry to know about the Cognoscenti booking and will make sure to talk to the Agency to improve this service.
Hoping to see you soon here again,
Best Regards,
Stefania Pignatelli Gladstone
Custodian and Curator
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC