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Memory Hotel – reviews, photos

4.0 of 5
Borgarfjordsgatan 3, Kista 164 21, Sweden
Hotel amenities
Memory Hotel
Ranked #4 of 5 hotels in Kista
3.5 of 5 stars 33 Reviews
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33 reviews from our community

    Trip type
Traveller rating
    2
    15
    12
    2
    2
Date Rating
Ottawa, Canada
Senior Contributor
22 reviews 22 reviews
Reviews in 16 cities Reviews in 16 cities
110 helpful votes 110 helpful votes
“Rude customer service..... very unfriendly staff”
2 of 5 stars Reviewed 23 November 2011
1
person found this review helpful

Stayed at this hotel for two days. The following is my experience:

Check-in:
-------------
Terrible. We reached the hotel at 1:00pm after a long flight from Canada. The hotel staff asked us to wait for 1 hour in the lobby stating that checkin is after 2.00pm. While we were waiting in the lobby me and another colleague who was also asked to wait for her room, observed that some people were allowed to check in while we were asked to wait!!!!

Lobby Bar:
--------------
Very soulless, The waiters are extremely unfriendly and look as if they were bored out of their minds.

Rooms:
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Boring but Adequate. Note that there is no iron or ironing board in the room. You have to goto a separate room located somewhre on your floor to do your ironing. Very annoying. Also the rooms do not have individual temperature controls. The room was pretty cold for me.

NOTE:
If you want to make changes to your duration of stay once you have checked in, then you have to give them 2 days minimum advance notice. Also if you did this booking through a travl agnt, then they need your travel agent to call them to make this change. Absolutely RIDICULOUS!!!

CONCLUSION: This hotel is convenient if you just want to goto nearby E/// campus for work and return back to your room, and you do not intend to make any changes to your itinerary, and are ok with bad customer service. I would recommend going to the Scandic hotel instead.!!!

  • Stayed November 2011, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
“Adequate but a bit soulless”
3 of 5 stars Reviewed 28 October 2011

I’ve stayed here a few times when visiting Kista. This hotel is ok if you are spending no more than a few days in Kista but I wouldn’t take someone here for a romantic weekend away!

The staff are very friendly and the service good. However the rooms are very plain and have no air conditioning so you have no control over the room temperature – which can be warm in summer and very stuffy in winter. Variety of TV channels is limited and as this hotel primarily caters for business people, there is a scaled down service at the weekend and the hotel is very quiet. If staying the weekend then I would recommend staying in the city instead.

  • Stayed June 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Tipptravellingman about Memory Hotel
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Copenhagen, Denmark
1 review
“Exceeded expectations”
5 of 5 stars Reviewed 14 October 2011

I have just been one a week business trip to Kista and stayed at Memory. I'm traveling a lot in most parts of the world and it is not often I can say that I feel like being at home when staying at a hotel, but my stay at Memory was like that.

- Free Wireless internet worked perfect both at 4th floor and in the restaurant.
- The room was very nice with a good bed and a nice sofa, flat screen television and the remote control actually worked. Everything was well kept and really clean.
- No noise from other rooms or other areas.
- Bath room not big but there was a full size bath tube and what else you needed.
- Staff very kind, professional and flexible.
- The food in the restaurant was good and I even got a special meal that was not on the menu when I asked for it - great flexibility from waiter and kitchen.
- Minibar with perfect temperature with coca cola, water and orange juice and some candy - just what I needed instead of all the small alcohol bottles that is normally taking up space.
- Great location for doing business in Kista and even in central Stockholm - however beware of the traffic during rush hours.

Room for improvements:
- It would have been nice with a bath rope and some slippers.
- The ventilation (not the temperature) in the room (457) was not great and couldn't be controlled, but at least you can fully open the windows.
- A piece of complementary fruit in your room would be nice.

I can only give this hotel and its staff and owners my best recommandations and I
really really wish that there where more hotels like this in the world, then business traveling would be a lot less stressful!

Well done - please keep up the good work.

  • Stayed October 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Freq-bus-traveler007 about Memory Hotel
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Plano, TX
Contributor
12 reviews 12 reviews
Reviews in 12 cities Reviews in 12 cities
44 helpful votes 44 helpful votes
“Excellent Stay”
4 of 5 stars Reviewed 8 October 2011

Although the room was a little small, the staff was super friendly, the bed was really comfortable and the room was very clean. Walking distance from Ericsson and also the Kista mall. Close to the Tunnelbana and the commuter train, so it is easy to get to Stockholm. Breakfast buffet was included in the stay. I would definitely stay here again.

  • Stayed September 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Buckinghamshire
Contributor
19 reviews 19 reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
“Perfect location for the science village”
5 of 5 stars Reviewed 1 October 2011

Nice room, good location nice choices for breakfast.

  • Stayed September 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Memory Hotel

  • Memory Hotel Stockholm
Address: Borgarfjordsgatan 3, Kista 164 21, Sweden
Price range (per night):* INR7,914 - 19,004

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