Having seen the high rates, beautiful pictures of this hotel one can easily think that the service would have the highest quality while they called this hotel as a boutique style.
Breakfast was completely poor with 3-4 types of food. We ordered roll bread and got the answer that the cook had forgets to make it. When we arrived to the breakfast there was no more or less 5 guests only and they train the staff infront of us. We ordered coffee at the beach and it came in 50 minutes. As an excuse, they told us that there is a problem with the machine. I ask everyone is it possible to have only one coffee machine in such an hotel???Also, there was a problem with the air condition in the room while I think that they did not make the annual care for it. It scatters germs and I become sick in our second night.
Finally, in our last day we ask the reception that are there any place to dress-up because our plane was at late night and we already make check out. They told us that they have the toilets right behind the reception both men and women can enter. There was no hair dryer machine so that I go to the plane with wet hair. Also, the showers at these toilets were transparent so that anyone can see you. You have to dress within the showers so that there were no dressing rooms. The hotel reception did not apologized for this situation and also they dont give us towels from the housekeeping but reccommend to use our beach towels.
I will never return or go back to this hotel and I did not recommend it to anyone. Last year, I have been in Radisson Çeşme and it was much more cleaner and the service was much more better!!!!!!!
- Alacati Beach Hotel
