Stayed there a few years ago, and although for only one night, the experience was unforgettable. Our family joined a tour group to Japan, and Kagaya is one of the hotels we stayed. The moment we arrived(we arrived on a bus), all the employees of the hotel lined up at the front to make us feel like mega VIP. The lobby is grand with Japanese style architechture and decorations. Lady in kimono played traditional string instruments that instantantly immersed us in the ambience of the culture. After checking-in, they escorted us to the Japanese styled rooms(with tatami, not mattresses), and performed traditional tea ceremony to serve us macha(strong green tea). The tea was slightly bitter, but otherwise delicious. The view from the room looking into Sea of Japan with the sunset is astonishing. This hotel is famous for their onsen(hot spring), so it was recommended that we take a dip in the hotel's big bath house(don't forget to shower before you hop in). The bath house also has great view of the Sea of Japan. After shower/bath, dinner was served. The food was excellent(if you're into Japanese cuisine, as there were plenty of sashimi and other seafood), and generously portioned. Entertainment after meal included people showing and involving us in traditional Japanese dance, and a musical performance in the hotel's theater. Upon returning to the room after a fun and interesting night, we find the beddings perfectly set up and aligned in the center(thick, plushs futons with comforters), along with the soak in the hot springs which promotes blood circulation, we quickly fall asleep into the night. Next morning, after breakfast, it was hard to say goodbye to the kind staffs, whom, somehow feeled like our friends.