What else can we say? We have visited Phil and Jude in their lovely house 3 times in the past 13 months. The first time we arrived on our motorbike, and were made to feel very welcome - excellent accommodation, lots of useful info given to us, and plenty of banter from a couple who have put their hearts and souls into the place. The second and third times we visited they welcomed us back with open arms and we have nothing but praise for them and their achievements. They are always friendly, professional and willng to answer any questions about the area. We feel the negative review left earlier this month is totally unfair. This gives the view the hosts are unfriendly and unwilling to socialise. Every breakfast time we have experienced has been enjoyable - we have chatted to fellow guests - some more than others - maybe some guests (me included) are not at their best first thing in the morning and just want to chill, and gather themselves. We have travelled extensively staying in different types of accommodation and found this one to be a very enjoyable experience.
Good on you Phil and Jude - keep up the good work - we will be back, and to anyone reading this review dont pass this one by - you'll regret it1
La Basse Cour reviews
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La Basse Cour – reviews, photos
3 rue de l'Oisellerie, 72610 Ancinnes, France
Hotel amenities
43 traveller photos
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Birmingham, United Kingdom
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“Tres Magnifique”
1
person found this review helpful
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Stayed October 2011, travelled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phil and Jude, Owner at La Basse Cour, responded to this review
22 October 2011
Gosh - that's lovely, thanks, the pair of you. What can we say except thanks, merci, danke, gracias, it was and will be our pleasure to have you here on house-hunting missions or to hunt down that elusive Citroën "Tube" .
Hope you like that website I sent you with loads of "Tubes" - looks like you should be able to find something whether for a restoration project or in "nickel" condition as they say here. I would recommend finding the house first, though! Check out the opening titles to this video featuring Louis la Brocante and his famous "Tube" http://www.youtube.com/watch?v=IpU5xKwVr9U
All the best and hope to see you again maybe next year?
Phil and the Boss (Jude)
Hope you like that website I sent you with loads of "Tubes" - looks like you should be able to find something whether for a restoration project or in "nickel" condition as they say here. I would recommend finding the house first, though! Check out the opening titles to this video featuring Louis la Brocante and his famous "Tube" http://www.youtube.com/watch?v=IpU5xKwVr9U
All the best and hope to see you again maybe next year?
Phil and the Boss (Jude)
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bath, United Kingdom
1 review
“Jude & Phil made us very welcome”
It is a lovely old house,very well restored to a high standard.A superb place to stay if in the area.The best croissants in France.Peter & Helen 15th & 16 Sep+3rd Oct 2011
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Stayed September 2011, travelled as a couple
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Phil and Jude, Owner at La Basse Cour, responded to this review
20 October 2011
Hello Peter and Helen - thank you so much for taking the time to post a review. It was a pleasure to meet you (both times!) and we're pleased you had a good time. Phil sent you details of the A-Z French Food dictionary, I hope you got that okay. If not, or if you've had any problem ordering, get in touch and I'll get Phil to order one and send it to you.
Jude
xx
Jude
xx
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
droitwich spa
Contributor
“sadly, a negative experience...”
On our way back from a great trip to Loire Valley we stayed 2 nights at La Basse Cour in September. We chose it because we had read so many good reviews. The accommodation was indeed immaculate and the grounds were beautiful & peaceful.To this degree we would concur with all the reports we had previously read. However, we cannot state we experienced a warm & friendly welcome & thus felt uncomfortable even in these lovely surroundings. We did try to engage Phil in conversation, complimenting him on his garden etc, but got little response from him throughout our stay. Jude was pleasant & provided a good breakfast. Simple acts - like a brief chat about the area & introducing guests to one another at the breakfast table we all shared would have created a greater feeling of welcome & interest. This was something we had enjoyed elsewhere & made the difference so marked. Sadly, it's not enough to share a lovely home if you feel less than comfortable in it.
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Stayed September 2011, travelled as a couple
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Phil and Jude, Owner at La Basse Cour, responded to this review
11 October 2011
We're sorry you didn't enjoy your stay at La Basse Cour. We do our best to please all of the people all of the time but sometimes our efforts are not enough and we have to accept that we can only please most of the people most of the time.
If we did not devote as much time to chatting with you as you wished, we're very sorry for that. We're usually very happy to chat about places to visit and to talk about the gardens, as other reviews show.
We can't be sure exactly what went wrong in your case, as your visit was some months ago and you were only here for one day. However, we do recall that on leaving you asked to pay by credit card and when we said we did not take cards you complained that you had not been told this in advance. Phil pointed out that we said in our confirmation email to you that we do not take cards, and that the price list on the room door and in the entrance hall also state that we do not have card facilities. We can only surmise that this exchange might have coloured your opinion, since we can't find any serious complaint in your review that would justify such a very low score as 2 out of 5.
We have thought about your idea of our introducing people to each other at breakfast, but most guests have already met and introduced themselves the night before in the restaurant, on the terrace, in the sitting room etc. so it is not necessary. The breakfast table is normally full of friendly people and conversation without formal introductions but we'll bear the suggestion in mind.
Best wishes
Phil and Jude
Owners of La Basse Cour
If we did not devote as much time to chatting with you as you wished, we're very sorry for that. We're usually very happy to chat about places to visit and to talk about the gardens, as other reviews show.
We can't be sure exactly what went wrong in your case, as your visit was some months ago and you were only here for one day. However, we do recall that on leaving you asked to pay by credit card and when we said we did not take cards you complained that you had not been told this in advance. Phil pointed out that we said in our confirmation email to you that we do not take cards, and that the price list on the room door and in the entrance hall also state that we do not have card facilities. We can only surmise that this exchange might have coloured your opinion, since we can't find any serious complaint in your review that would justify such a very low score as 2 out of 5.
We have thought about your idea of our introducing people to each other at breakfast, but most guests have already met and introduced themselves the night before in the restaurant, on the terrace, in the sitting room etc. so it is not necessary. The breakfast table is normally full of friendly people and conversation without formal introductions but we'll bear the suggestion in mind.
Best wishes
Phil and Jude
Owners of La Basse Cour
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ocean Grove, Australia
1 review
“Most helpful owners in a peaceful location”
We arrived at La Basse Cour on our first night of our 6 week holiday in France. During that night I had bad chest pains and in the morning one of the owners (Phil) took my wife and I to the local hospital where I was admitted into casualty. Phil stayed with us for several hours dealing wth the doctors interpretting everything. I was admitted for an overnight stay which eventually turned into 3 nights but each day Phil came to the hospital bringing along my wife and collecting her later in the day as my wife hadn't driven in France. Phil & Jude were able to provide an additional 2 nights accomodation for my wife and when they were full they helped get a night in Alencon near the hospital and brought over all our gear and drove over our car. I do not know what we would have done without their help. My wife said that the accommodation was great and she had several meals at the local auberge - I wish I could have been there!
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Stayed September 2011, travelled as a couple
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Phil and Jude, Owner at La Basse Cour, responded to this review
14 October 2011
Taking ill on the very day you arrived in France wasn't the best of starts to your holiday, was it! We were glad we were able to help and that everything turned out okay in the end. Thank goodness you also had several more weeks to enjoy your vacation in France. Bet this is one holiday you'll both never forget :)
Thank you also for the lovely house plants that you gave us when you left - they are thriving on the breakfast room window ledge and a daily reminder of our new friends in Australia.
Warmest wishes
Phil & Jude
Thank you also for the lovely house plants that you gave us when you left - they are thriving on the breakfast room window ledge and a daily reminder of our new friends in Australia.
Warmest wishes
Phil & Jude
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Congleton, United Kingdom
1 review
“Not to be missed! A wonderful place.”
A beautiful location and excellent accommodation. My friend and I were made very welcome by Phil and Jude when we arrived on our vintage motorcycles. It was a most enjoyable experience in this picturesque corner of France. My wife has requested that I take her next year (but NOT on the motorcycle!) as she was very impressed with my photographs and my glowing report of LaBasse Cour.
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Stayed July 2011, travelled with friends
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Phil and Jude, Owner at La Basse Cour, responded to this review
4 September 2011
Thank you for your review, Peter. I hope the bikes are okay ;) and we'd be delighted to see you again and to meet your wife.
If you've got some photos of your stay, please feel free to add them to this page - we'd love to see them.
All the best
Phil & Jude
If you've got some photos of your stay, please feel free to add them to this page - we'd love to see them.
All the best
Phil & Jude
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about La Basse Cour
3 rue de l'Oisellerie, 72610 Ancinnes, France
Price range (per night):*
INR3,845
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