We were booked into this hotel as part of a wedding we were attending outside Huntly, our room can only be described as disgusted, it looked like a grotty bedsit, unclean, dirty walls, ripped and cracked walls, radiator was brown - thick with dirt. The furniture was cracked, chipped and grotty. The room was tiny and just disgusting. The bathroom which was down the corridor, had a dirty toilet, and was grotty and ripped wallpaper and it stunk like a sewer. We asked at reception (which is unmanned but the staff we did find were helpful) to change rooms as we spoke to someone else who was a guest who said their room was a double ensuite, basic but clean but we were told they were full. The owner was not there so we were told to come back the next day as she was away shopping. We went back the next day where we waited a while as the owner was out picking up staff, the reception area if you can call it that is dirty, dark and holes in the plaster board on the walls. When the owner arrived and we explained that we wanted a refund she was not very happy at our comments and offered no apology or explanation, we said we wanted our £55 back as it had been paid up front, we grudgingly got this but she just passed us the money and was not very amused! Thank goodness for the Gordon Arms Hotel just along the road for them giving us a great room at the same price. Please avoid this hotel like the plague (unless you are lucky to have one of the basic but clean double on suite rooms) unless you are looking for a grotty, disgusting bedsit of a room. Very disappointed.
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