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Mas Passamaner – reviews, photos

5.0 of 5
Cami De La Serra 52, 43470 La Selva del Camp, Spain
Hotel amenities
Mas Passamaner
3.0 of 5 stars 59 Reviews
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59 reviews from our community

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Date Rating
Bozeman, Montana
Top Contributor
102 reviews 102 reviews
Reviews in 80 cities Reviews in 80 cities
239 helpful votes 239 helpful votes
“Unique Property”
4 of 5 stars Reviewed 17 June 2009
1
person found this review helpful

This is one of the more unique properties I have ever visited. The hotel is set in an olive grove about 20 minutes driving from Tarragona. We had a suite in the main house--the sitting room had a daybed, a dining table and chairs and a balcony and fireplace. The bedroom had two sinks, a shower stall with teak flooring, a large brass bathtub and a Bang and Olufsen flat-screen TV. The room was very spacious and clean, though the bed was quite hard and the sheeting relatively uncomfortable.

The property also boasts a fancy restaurant, two tennis courts and a fairly large spa with indoor pool area. We had breakfast at the restaurant, and it was quite good, but did not take any other meals there. We also did not use the spa. The pool area at the hotel is beautiful, with an ample number of sun loungers and nice landscaping.

Service here is a little odd, as staff appear and disappear out of nowhere. Their English is very limited, so speaking a little Spanish certainly helps. Once we got over the uniqueness of the property, we really enjoyed it. It feels like you are staying at an eccentric person's private property and we found it very relaxing. One or two nights is certainly enough, but for a place to take a break and lounge by the pool in a highly designed and unqiue setting, this property fills the bill.

The immediate surrounding area doesn't have that much to offer and there are in the distance several unsightly factories, but these can only be glimpsed from the road leading to the hotel, not from the property itself.

  • Stayed June 2009, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Paris
Senior Contributor
27 reviews 27 reviews
Reviews in 16 cities Reviews in 16 cities
24 helpful votes 24 helpful votes
“A Jewel Near Tarragona”
5 of 5 stars Reviewed 1 May 2008

The Hotel Mas Passamaner is a moderniste home designed by catalan architect, Domenech i Muntaner. Each room is dedicated to and decorated in the style of a well know Spanish architect. We stayed in Suite 101, dedicated to architect de Josep Maria Jujol i Giber. It was comprised of a comfortable sitting room with large lounge, spacious table, flat screen TV and ceramic fireplace. A large balcony gave off the sitting room with a view over the almond, hazelnut and olive orchards (and the refinery!). The bedroom was spacious, replete with a four-footed bathtub, show, WC with bidet and two sinks.

The restaurant, La Gigantea, was excellent. Chef Joaquim Koerper melds Catalan and French cooking to produce a unique and varied menu. We ate at the restaurant twice. Nothing was repeated.

The staff was attentive and professional. We had a problem with our first room and were efficiently moved to another suite. The staff was helpful with directions, reservations and recommendation.

There are bicycles available, or one can just walk along the orchards. The spa is wholly acceptable if not great.

There is a great deal of road construction between the hotel and Tarragona. It is a bit of a chore navigating to Tarragona, but well worth the effort to visit the Roman ruins.

A trip to El Vandrell, the birthplace of Pablo Casal and to his villa in nearby San Salvador is very worth the 45-minute trip on the roadway.

  • Liked — Hotel and surroundings
  • Disliked — Road construction between hotel and Tarragona; oil refinery on the horizon
  • Stayed March 2008, travelled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
20 helpful votes 20 helpful votes
“Great find!”
5 of 5 stars Reviewed 7 December 2006
1
person found this review helpful

Gorgeous hotel with fantastic rooms and great food! Spa srea was beautiful as well!

  • Stayed November 2006, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Basel, Switzerland
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
17 helpful votes 17 helpful votes
“It's not bad service, it's simply no service!”
2 of 5 stars Reviewed 21 June 2005
8
people found this review helpful

After three nights the exasperation finally got to me. "How can this hotel have a five star rating when the service is so unbelievably bad?" The young man behind the desk in the T-shirt and beads looked bewildered. "Star ratings are given based on facilities, not on service." In that moment I knew there was no point continuing the conversation, we weren't on the same page.

From an outside observation it looks like the owner of the Mas Passamaner dumped a ton of money into the property, turned it over to his staff and then went on vacation. Everything is there for a truly great establishment. Nothing was overlooked. Except training the staff to extend what he has provided for the guest.

The staff is a mixture of young foreigners who seem to have come to the hotel to be trained - but there's no training. As a whole, they have no idea what is expected of them when entertaining guests who have been led to believe that they can expect a "five star" experience from a five star hotel.

They stand chatting on cell phones when you arrive and don't bother to greet you. When you need someone from the front desk you can ring the bell and maybe someone will hear you and maybe not. Don't expect someone to offer to help you with your bags. They don't have maps of the area or to the airport but if you sit and wait while they chat on the phone, when they finish with everything else, they will find a map on the net and print it out for you. (I waited 15 minutes and then gave up.)

Upon check-in when you tell them that your balcony is filthy and needs to be cleaned they argue that they cleaned it the night before.

Dirty dishes or towels around the pool are not picked up until after 10 P.M. and sometimes not for two days. The tables were never washed nor the leaves brushed from the couches. The pool was not cleaned while we were there and by the fourth day the flies were so thick that I went looking for a net so I could swim. If you want a drink, you must go to the kitchen and find someone who can make you one (later I found that there was a phone by the pool but no one had informed us of this). If you need a towel for the pool you need to go to the office and get one.

The food is excellent but the wait is exasperating. Half and hour for fried eggs and toast when you are the only ones in the restaurant is unrealistic. Twenty minutes to bring you a piece of cardboard to fix your wobbly table is infuriating.

The spa experience lacks the little extra plesantries that make a spa experience pampering. They have a resting room filled with waters and teas and fruit but you are not invited in or informed of it. There are lockers but you are not offered one. They have no robes so you walk between rooms with towels around you. Slippers are not offered but later I found out that they, and shampoo are in the lockers. There is no soap or shampoo or conditioner available unless you ask/interrupt the girls chatting in the entrance and ask for it. When your treatment is finished they say, "You're finished." And they walk out. They don't come back to see if you need anything, how you liked it or to offer you a drink. You're done, they're done and they're gone.

If you hate ever seeing staff (except for them sitting and chatting in the office) this is the place for you.

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“Master piece by architect Domenech i Muntaner”
5 of 5 stars Reviewed 17 August 2004
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people found this review helpful

This is a wonderful hidden place in the middle of the countryside in Tarragona. The building is a modernist master piece by the catalan arquitect Domenech i Muntaner and the decoration inside is fantastic... Only for this, it is worth the trip!
We had a standard room by the pool, very nicely decorated with a mix of modern and art nouveau furniture and with a large and very well equiped bathroom. Everything was spotless. The restaurant is directed by a two minchelin star chef and you can really tell. We had an exquisite dinner with a superb white wine from the region (Nona, Priorat). Prices for food and wine are very reasonable, almost cheap. And we were very pleasantly suprised when we ordered the wine and the sommelier recommended us another bottle, according to him similar (same grape) but much better ... and it happened to be 10 Euros cheaper!!!! (This would Never happen in France! The last time I was there (Bourgogne, Chateau de Gilly) and I ordered an 75 Euros bottle the sommelier recommended me a much better one... for 180 Euros !!! ).

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Additional Information about Mas Passamaner

  • Mas Passamaner Hotel
Address: Cami De La Serra 52, 43470 La Selva del Camp, Spain
Price range (per night):* INR9,641 - 14,378

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