Quality of bedroom and bathroom was excellent for a hotel in this range. Great shower and bath. No evidence of peeling paint, threadbare carpets etc. that is becoming so common in mid-range British hotels these days.
Really friendly staff and restaurant food was good, although the menu is not particularly extensive nor exciting.

Booked a break with my girlfriend and everything was great during our stay. Room was huge so we could leave all our outdoor equipment in lots of space rather than in cramped conditions as so often happens. Easy to find and friendly helpful staff who knew the area well. Dinner was lovely after relaxing in the pool from our walking. Will be bringing our bikes next time as secure cycle storage so we can explore Whinlatter Forest.

Stayed at Christmas on a 3 night break, excellent from start to finish. Room was large modern and had been refurbished recently, good views and a really comfortable bed. Carol singers were great, Christmas lunch was superb and no washing up, lots of good walks in the area, try dodds wood, pity weather wasn't better. Overall a great hotel, staff and food, have already enquired about next Christmas.

We booked an executive room for 2 nights in this hotel for our wedding anniversary, The hotel were aware of the reason for our stay and subsequently upgraded us to a 4 poster suite. We were extremely pleased with the hotel itself, it is in a lovely location surrounded by some beautiful scenery. The hotel staff were very polite and friendly and made us feel welcome, they made sure that we had everything that we needed and knew where all the facilities were.
The suite we had was gorgeous overlooking the gardens, it was well presented, clean and fresh it felt quite luxurious. The food provided in the restaurant was exceptional and a very reasonable price too, there was a variety of choice for breakfast and the quality was high each morning.
We used the leisure facilities which were very comfortable and pleasant, overall we had a fantastic stay here, all the staff that we encountered were friendly and helpful. Lovely hotel would definitely recommend.
We only experienced two minor problems. The wi-fi did not enough signal for i-player and the bill was incorrect. We didn't report the signal problem as we had good TV signal so it wasn't an issue. When we queried the restaurant bill with reception they were initially reluctant to correct this but agreed to once we pointed out the prices posted at the notice board in the entrance.