Stopped in after Church for lunch and as usual,it was really good. The service is always good and so is the food.
Stopped in after Church for lunch and as usual,it was really good. The service is always good and so is the food.
We purchased the 4 and 6 piece chicken tenders earlier in the summer and they were delicious, however, the last two visits have been a dismal failure. We have ordered the chicken tenders each time hoping for a continued good experience and failed both times....The chicken was not tender, not meaty and truly not edible. We purchased at the drive through as we were traveling home and because we don't live in New Castle and returning for a refund was not an option. The second stop was the last time we ordered the same chicken tenders and the last time we will be visiting Wendy's. The chicken was inedible and mostly thrown away.More
Food is always good, service is friendly but not very organized. Drink machines inside are always down or barely functional. Dining room is nice and redone but could be cleaner, floor is always sticky around drink area.
This was the dirtiest FF restaurant I have seen in a very long time. We ended up walking out once we got up to the counter and saw it was not just the dining room but the kitchen also. Yuch!!!
After having excellent experiences, on past visits, I put off dinner, till I got here, traveling thru this area. I'd probably rate this experience a "1" / "Poor" but the place was clean, the order taker competent & a there was a goodly amount of...business. The issue was that my food was "NOT FRESH" !!! I noticed that the food prep workers were acting like it was their 1st time on the job. Specifically, my fries were soggy, and my burger tasted rewarded !!! The server placed my fries on the tray, & loving "Wendy's FRIES," I anxiously took 2, while waiting for my burger. I had noticed the worker was just stirring the 2 trays of fries, with none being cooked. Being only "warm," they were actually cool, when my burger finally was served. Because the size of my burger wasn't the size being prepped on the assembly line, I believe they went back to get a "cooked earlier" burger, as it wasn't fresh, or hot. When it finally came, I asked for FRESH fries, and was given another serving of the "stale" ones. As I travel, I will not stop here in the evening, because my previous excellent experiences had been during the daytime !!!More
Although most Wendy's perform equally bad, anytime I'm in town visiting I try to go inside vs. drive through due to errors. However, I forgot on my most recent trip and used the d/t and didn't pull over to check the order. As usual, when...arriving back at my location we opened the bags to find missing items. They have one job,put everything in the bag that's ordered, that's it. It's hard to imagine how you can leave out sour cream when a sour cream and chives potato is ordered and that was just the tip of the iceberg.More
Traveling, I learned to depend, generally, on Wendy's !! Tonight I opted for a baked potato, chili & drink. The facility has a large, comfortable dining area, which was clean. Wendy's food has proven to be "FRESH," meaning it's not warmed up, old food. The...staff appeared to be "a cut above" the fast food eateries. I was impressed with the 2 computerized drink machines, that allows guests to customize their beverages.More
Service was efficient and friendly, facility new and clean. I really like their chili and french fries.
Typical fast food stop. The service was pleasant and knowledgeable. The order was filled accurately and fairly quickly. The order was swerved hot and fresh. More only complaint is with Wendy's as a corporation and has nothing to do with this location. That complaint is...in regard to the overall price of the meals.compared to other similar restaurants Wendy's is considerably more expensive.More