The day My wife and I dined at Portilo's the meat tasted soured and the bread had a dry stale taste to it we were not impressed and won't go back

It was suggested to our group of seven visiting St. Charles, IL to eat at Portillo's. One of us asked if they had anything gluten free on the menu and she wad told no. She then asked if she could grab a meal next door and bring it in the restaurant so she could join the rest of us. She... More

Went there today with group of women, one with celiac disease. Manager and employees have no clue about gluten-free food and cross-contamination. Asked if our one person could bring in food since they couldn't provide lunch for her. No, manager said she would have to do it for everyone. Really! Reminds me of old story... If your provide CPR for... More

Manager was rude. Party of 7 had to leave because they did not offer anything gluten free and would not allow one to bring in food for special diet.

Everything they serve us fresh from the kitchen. Cannot go wrong with anything on the menu. My favorite are the salads and the cheese fries..... Mouth watering, must go now!

We go here all the time, I take customers here as well. Sometimes I am surprised that people from all over the world know about Chicago hot dogs and ask me if I can take them there. Its a fun place to go with customers and family. Go there and your will enjoy it. John

I went with my sistwe who lives in the area. She didn't want me to leave without trying it. I am glad I did. I had the roast beef with cheddar on a croissant along with fries and a piece of chocolate cake to go. The beef is amazing- a lot of flavor. The fried were crisp crinkle cuts and... More

You can't beat a Portillo's in the Chicago area for a great hot dog or beef sandwich. This one has a a Barnelli's as well, which offers some salads and other non-burger type choices. The atmosphere in the restaurant is fun and cozy. Always a good choice!

I live in the area and frequent this place often. No matter if I use the drive thru or dine instead I always have a good experience. The atmosphere inside is busy. Actually this place is always busy!! The food comes quick and is always pipping hot. They are known for their Chicago style hot dogs and beefs but the... More