We made a reservation at 1pm a day before, and in my reservations, I asked for window seat (if available). There were 2 of us, and we were there on a business lunch. When we reached there before 1pm, there were still window seats available, but we were not ushered there. When we asked for the reason, they said that...
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Dear Guest,
Thank you for the feedback. Our sincere apologies for the inconveniences experienced. Please rest assured that we will investigate and follow up with Nikki and the culinary team. At the same time, we note your compliments on the semi buffet spread.
We seek your understanding that there are instances where our staff are given strict instructions regarding seating...
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