Something was terribly wrong at this restaurant when six of us went for dinner there on Sunday night. The atmosphere was very cozy and welcoming, but the staff was anything but! The head waiter actually was rolling his eyes and sighing when we were asking questions about the menu. At that point we should have walked out! Waiters were literally...
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La Cucina Restaurant Reviews, Lucerne
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La Cucina
Pilatusstrasse 29, Lucerne CH-6003, Switzerland
041 226 88 88
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6 visitor photos
Ranked #8 of 221 restaurants in Lucerne
Price range: INR726 - INR4,297
Cuisines: Pizza & Pasta
Good for: Romantic, Business, Special Occasion Dining, Entertaining clients
Dining options: Dinner, Reservations, After-hours
Restaurant details
Good for: Romantic, Business, Special Occasion Dining, Entertaining clients
Dining options: Dinner, Reservations, After-hours
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Lucerne, Switzerland
1 review
I had simple bread, penne all'arrabiata and tiramisu... good portion sizes, utterly delicious... best meal I've had in years.... attentive, prompt and polite service. I'll be back again later.
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astorialuzern, QUALITY MANAGEMENT at La Cucina, responded to this review
24 May 2013
Dear Jules W,
We would like to thank you for your visit at our Restaurant Thai Garden and for your positive feedback. It is our goal to provide a unique experience to our guests. We are satisfied that we achieved this in your case. We hope to welcoming you soon back at our restaurant La Cucina.
Yours sincerely,
Martin Brügger...
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2 reviews
The resturant was very nice and the food was good. The service was the worst I have ever experienced!!!
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astorialuzern, QUALITY MANAGEMENT at La Cucina, responded to this review
24 May 2013
Dear Kevin T,
We would like to thank you for your visit at our restaurant La Cucina. We are glad that you enjoyed our Italian cuisine. Even more we regret that the service quality has not permitted you. In order to prevent this in the future it is very important for us to know what went wrong during your meal....
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Swindon, United Kingdom
Senior Contributor
Delicious food, friendly waiters and quality interior made this a great dining experience. I would go back again.
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See 2 more reviews by DelHall for Lucerne
astorialuzern, QUALITY MANAGEMENT at La Cucina, responded to this review
24 May 2013
Dear DelHall,
Thank you so much for your visit and your wonderful feedback. I am very pleased that you took the time to write us. I will talk to my staff; thank all of them for doing a great job. We would love to welcome you soon back at our restaurant La Cucina.
Yours sincerely,
Martin Brügger
Quality Management
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Amsterdam, The Netherlands
Contributor
On a Tuesday night, we had dinner at La Cucina after reading about it on tripadvisor. We were friendly welcomed after entering the restaurant, the entry of which is low-profile and easily overlooked by the way.
After ordering, we immediately got the feeling like our waiter was in a hurry. Always walking hasty through the restaurant, even though the place...
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See 2 more reviews by Amsterdam-duo for Lucerne
astorialuzern, QUALITY MANAGEMENT at La Cucina, responded to this review
24 May 2013
Dear Amsterdam-duo,
We would like to thank you for your visit at our restaurant La Cucina and your feedback on tripadvisor. We are glad that you enjoyed our Italian cuisine. Even more we regret that the service quality has not permitted you. We assure you to take your valuable feedback seriously. It helps us to improve our grade of friendliness...
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1 review
The service as the food, very high level! You ll feel like in Italy in this fine restaurant! Charming decor and open kitchen, best Italian food in Lucerne!
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astorialuzern, QUALITY MANAGEMENT at La Cucina, responded to this review
3 May 2013
Dear JPDuay
Thank you for your visit at our restaurant La Cucina and your online feedback. We are pleased that we were able to convince you with our performance especially with the taste of our food and the service quality. Once again we thank you for your wonderful feedback and hope to welcome you soon back at the restaurant La...
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London, United Kingdom
Contributor
DELICIOUS authentic Italian food, my partner is Italian so we know! Gorgeous restaurant, beautiful décor, great service, no complaints!!! be sure to..RESERVE
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See 3 more reviews by Birdy M for Lucerne
astorialuzern, QUALITY MANAGEMENT at La Cucina, responded to this review
3 May 2013
Dear Birdy M
Thank you for your visit at the restaurant La Cucina. We are pleased that we were able to convince you with our performance especially with the supply and quality of Italian food. We will gladly pass the compliments to our La Cucina team. Thank you for your great feedback and we would be pleased to welcome you...
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hilton
Senior Reviewer
average food, nice pasta bu not perfect. excellence service, "wet " pizza.beautiful decro. nearby picasso museum .............
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astorialuzern, QUALITY MANAGEMENT at La Cucina, responded to this review
18 April 2013
Dear evawongbaby
We would like to thank you for your visit at our restaurant La Cucina in Lucerne and your feedback on tripadvisor. We are glad that you enjoyed our service. Even more we regret that the food did not completely meet your expectations. We assure you to take your valuable feedback seriously. It helps us to improve our grade...
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ginevra
Senior Contributor
Delicious meals, fresh top quality ingredients from the appetizers to the desserts. Pretty good portions, everything was not just good but special, including very careful and pampering service, excellent advice on wines, very romantic and beautiful location, I cannot recommend it enough. They offer an ongoing more standard menu offering good choice plus some seasonal plates, nothing obvious, all we...
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astorialuzern, QUALITY MANAGEMENT at La Cucina, responded to this review
12 April 2013
Dear silvia_battocchio,
We thank you for your visit at the restaurant La Cucina and your great praise. It is our goal to provide a unique experience to our guests. We are satisfied that we achieved this in your case.
All the best to you and we really hope to see you soon back in Lucerne.
Yours sincerely,
Martin Brügger
Quality...
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HK
Senior Contributor
After reading reviews here, i decided to give this a try instead of the restaurant which i planned to go as the verdicts seem not very good.
Not quite easy to find as is on the side street and the restaurant is quite dark to notice with no signs not until you are in front of the restaurant.
Very nice...
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See 2 more reviews by EuropeanJ for Lucerne
astorialuzern, QUALITY MANAGEMENT at La Cucina, responded to this review
5 April 2013
Dear EuropeanJ
We would like to thank you for your visit at our Restaurant La Cucina and for your positive feedback. We are glad that you were enjoying your dinner and satisfied with our service and food quality. Your advice regarding the seating arrangements we will share with our Chef de Service. Once again, we thank you for your praise...
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