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View of the room - Picture of Hilton Moscow Leningradskaya

Photo: View of the room

From Review : Hotel located in an impressive building, but lacks service of Hilton Moscow Leningradskaya
View of the room
Не в восторге
Breakfest
Un bel hôtel mais
Гостиница Хилтон Москва Ленинградская
Не в восторге

Other Recent Reviews

Hernan_y_Tina wrote a review Sept 2011
Switzerland725 contributions135 helpful votes
+3
3.0 of 5 bubbles
We stayed at this hotel during the weekend of 10th September 2011. We paid around 180 usd/night, which is not bad value for money in expensive Moscow, but unfortunately our expectations were not fulfilled. The good: - The hotel is located in one of the so called 'seven
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Date of stay: September 2011
Response from Beginen, General Manager at Hilton Moscow Leningradskaya
Responded 12 Oct 2011
Dear Hernan_y_Tina, Thank you very much for submitting your review! I am very glad to receive your complementary comments about the building. We are one of the famous Stalin Sisters and we are proud of the historical heritage. As for the staff, they are committed to making each guest feel valued and cared for. However, it is very saddening to learn we were not able to provide you with the level of service that you expected from Hilton Moscow Leningradskaya. Thank you very much for bringing all the matters to our attention; I will follow up with the specific issues you mentioned on the managerial level. I would also like to inform you that that now we are glad to offer our guests free wifi connection in the lobby bar and restaurant. We truly hope that the next time you stay with us, you will not experience any problems and your stay will be enjoyable and comfortable. Sincerely, Joerg Beginen General Manager
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