Dear Hernan_y_Tina, Thank you very much for submitting your review! I am very glad to receive your complementary comments about the building. We are one of the famous Stalin Sisters and we are proud of the historical heritage. As for the staff, they are committed to making each guest feel valued and cared for. However, it is very saddening to learn we were not able to provide you with the level of service that you expected from Hilton Moscow Leningradskaya. Thank you very much for bringing all the matters to our attention; I will follow up with the specific issues you mentioned on the managerial level. I would also like to inform you that that now we are glad to offer our guests free wifi connection in the lobby bar and restaurant. We truly hope that the next time you stay with us, you will not experience any problems and your stay will be enjoyable and comfortable. Sincerely, Joerg Beginen General Manager