Dear TripAdvisor Member, Thank you for the wonderful and very detailed review following your recent stay at Villa Rotana. We are delighted to read that you enjoyed so many aspects of the Hotel and will be sure to pass along your kind comments to the team. I have also noted your appreciation to Maduri of Front Office Department who I’m sure will be mostly pleased to received your kind gesture We are truly looking forward to the opportunity of welcoming you back upon your next visit to Dubai. Sincerely yours, Kinan Al Ghraoui General Manager