Dear Guest, Thank you for taking the time to post your review following your stay at the Avenida Palace. We appreciate your comments on our location and décor as well as on our staff, particularly our Concierge service which you found to be so helpful. I will forward on your comments to the team. We pledge to provide a refined personal service for our guests, as well as properly maintained facilities and are pleased to hear that our effort is recognized. We do hope that the Avenida Palace will welcome you back in the near future. Yours sincerely, Pedro Miguel Costa