Initially stayed here on my wedding night. We arrived still in our wedding outfits so it should have been very obvious it was a special occasion. We booked an executive room which was quite nice but just after checking into the room got a call from reception to say that the TV did not work and they were going to... more

Spent 2 nights here for wedding anniversary. What the glossy brochure doesn't tell you is that yes it is close to Brands hatch race track but is very very noisy. We had a lovely room at the front of the property but it was impossible to have the window open due to the constant revving of engine sounds! I asked... more

We paid extra for an executive room, which was ok included a table & chairs but faced the dirty washing bins over a small court yard, we were also kept awake till 2am by staff loading a van beneath our window to take the equipment away from a wedding that had just finished. the music is loud and the hotel... more

I booked the spa package for my husband's birthday, which included lunch, 2 spa treatments, dinner, bed and breakfast. Our room was a standard double. The room (no. 21) was clean, but it was tiny, and we discovered when we went to bed that night that it faced the back of the kitchens, so our nights sleep was disturbed by... more

Kept awake until 3.30am by noisy staff preparing room below for a wedding. Right next to M25 - and I mean right next to it! .....Very noisy Right next also to Brands Hatch - if there is a race event or practice the noise is indiscribable! Very sick (vomiting and diarhea) 24hours after staying at the hotel, as were 85%... more

Me, my husband and two friends have just spent a night at this hotel. The surroundings are lovely. We were impressed by the service, our room was lovely (executive room) and the dinner was superb. My friend and I visited the Spa in the afternoon for a facial and some nail treatment. It was absolutely lovely - the facial was... more

Booked a Spa Experience with a friend. Hotel very nice. Room tidy and comfortable. Food exceptional. Spa package was superb. Lovely pool and jacuzzi. more

I selected this hotel for a surprise 60th birthday celebration for my mum. The hotel has it all - spa treatments, private dining and catered for babies too - the staff were helpful from making initial enquiries to checkout! We started with spa treatments which were all wonderful, whilst my little boy splashed around in the baby pool with his... more

Hand picked Hotels are normally fairly reliable. you look on the internet, book away and when you arrive, they're pretty much as described which is normally quite stunning. Stayed in a few with work, even had my wedding reception at one (New Hall Hotel). so was very dissapointed with Brandshatch Hall. On the surface, it looks fairly picturesque, but it's... more