Excellent stay, great service, awesome location. Highly recommend! We stayed in a private room which was ideal. Food in restaurant was good, quick and friendly service. Clean, good value. Definitely stay again when in the area.

Good location for exploring the area. Rooms with private facilities were good. Walls are wafer thin which can be an issue (was for us on the last night). Kitchen facilities not as well maintained as YHA facilities. Staff could have been a little more helpful regards walk options and parking restrictions at walk start locations. Overall stay was ok.

We had booked a package for 2 nights so we could do the Tongariro Alpine Crossing,and added an extra night for over easter our room (10) was great, bed was very comfy, spiral bar and restaurant had awesome choice of food and the staff were all extremely helpful and friendly. Just wished we had been able to get on the... More

I can't rave enough about this place. From the time we arrived to the time we left - i was impressed. Staff could not have been better, every single one of them whether cleaning or serving all took the time out to say hello, rooms are very clean, beds were very comfortabel, great shower, food is fantastic. Information is outstanding.... More

Friendly service and good amenities available. Onsite bar and restaurant were great, other options available next door but we felt no need to move. Packed lunches are a good size even for the blokes, buffet breakfast had good range but could have used a bit of attention (soggy hash browns, watery eggs when running low). Rooms were a good size... More

We stayed here for a weekend to walk the Tongariro Crossing. While the rooms were basic, that was all we needed. The staff were helpful, service was great and meals were nice and reasonably priced. The inclusive transport to and from the crossing was well organised and on time.

We stayed at this location because of the access to the National Park and the Tongariro Crossing. We were hoping to get a good nights sleep before the Crossing the next day and also after the Crossing. The room was dark and smelly, the beds were uncomfortable, really basic backpacker accommodation. The staff were helpful. The shower was good. We... More

Two of us stayed here to walk the Tongariro Alpine Crossing. Great Grab-one deal included 2 nights accommodation, breakfasts, 2free drinks, transport to/from the Crossing and a packed lunch for the walk. Awesome experience. Room is basic, but comfortable. People friendly & helpful, food good.

I was not too worried when we first arrived and saw the rather ugly exterior as on all our travels the interiors were always so much better - unfortunately not the case here! We were welcomed by friendly efficient staff but the room was awful (my husband thinks I am being over critical..) with a dark, tatty interior and a... More