Wow, thank you for our lovely 5 star review. I have shared this with all our staff as it gives us all such a lift to know we are meeting your expectations. Your comment about how lovely the view is was appreciated as the photos do not always do it justice. Sounds like you all had a great time and... More

I imagine you will have readjusted to chilly Christchurch now but so pleased we managed to turn on a sunny May stay for you at The Mirage! Also glad to hear you asked us to book your tours, so much easier for us to do this for you and we love sharing where are favourite places are to eat and... More

Thank you for taking the time to write such an informative review of your stay at The Mirage it really does help when other guests are trying to make that hard decision of where will best suit their holiday needs! We are a really popular destination for family groups for the very reasons you mentioned. I also notice your tip... More

Just having you say that you will most definitely stay at The Mirage again in the future is fantastic. We are lucky to have such an amazing facility to start with but do work hard to ensure our apartments are clean and our pools kept in pristine condition. Thank you for taking the time to tell potential guests of your... More

So pleased you had such a great stay at The Mirage. While my children are now young adults I remember when we did travel as a young family the relief of finding an apartment where we were not all on top of one another! I hadn't really thought about the fresh air aspect as we take it for granted but... More

So pleased you loved your stay with us. Good point about letting us know your arrival time, we will always try to have your room ready early if possible. As managers we aim to provide our guests with a personal experience so we are thrilled when we receive feedback indicating we have hit this mark. As for the eating tips,... More

Really appreciate your feedback on the location of The Mirage. Until you actually experience staying away from the traffic noise and the centre of town it is difficult to realise the benefits. One of the most common comments we get from guests once here is how central we are to everything yet how relaxed onsite. You truly can just park... More

We appreciate genuine feedback and are disappointed to hear you did not enjoy your recent stay at The Mirage. It is so unusual for us to have a comment about it being noisy at The Mirage and while we can't stop mowing we have certainly investigated the noise from upstairs and discovered the chairs could use some new stoppers, this... More

Hello, and thank you for your review. I too love a comfortable bed so I am thrilled you brought that up. Over the last few months we have been doing a review of all the beds at The Mirage. Many of the Queen Beds have beautiful new toppers on them giving them an additional level of comfort. We love a... More