Having stayed in Marmaris for a month, we were looking forward to returning home to Durham. However due to our Thomas Cook flight being delayed due to Electrical problems, we were put up in this dump of a Hotel by Thomas Cook. We arrived at the Hotel at 5am, the Hotel staff spoke no English. First impressions of the Hotel... More

I was forced to spend a night at this hotel due to electrical problems with the aircraft I was going home on. It was arranged by my tour operator Thomas Cook. As a hotel used by Thomas Cook you would expect a good standard of accommodation but this was not the case for me and the other 200+ passenger who... More

I travelled toTurkey with my husband and my daughter (32). We were there to do some business and have a break. Our flight wasn't delayed it was never there Thomas Cook has made a mistake with the date and couldn't contact everyone so about 50 of us turned up at the airport . Our Rep was useless and really didn't... More

After the Monarch agent decided to play Houdini and disappear into the night, leaving 200 or so passengers stranded at Dalaman airport without any information regarding our flight delay, we were eventually herded into the alleged 3* Dalaman Park Hotel. Fortunately we had expected a pretty poor standard of accomodation, unfortunately we didn't plan for the Dalaman Park!!! This place... More

We were dumped here by Monarch, our flight home was delayed first by 14 hours then extended to 24 hours. The rep did a disappearing act. What a disgusting place this hotel is. We where put on the third floor no lift and no help with our bags. What a shock when entering the room Dried blood stains on carpet... More

It seems Thomas Cook dump their delayed passengers here far too often. The rooms smell, carpets filthy, table cloths stained and it looked like they hadn't been swept under the tables for months. My Husband and I slept on top of the beds in fear what we might find in them. After reading many reviews on tripadvisor it seems Thomas... More

Had to stay here for the day due to technical issues with the plane at Dalaman Airport. Thomas Cook should be ashamed of themselves putting people in here. The carpets were filthy, the rooms smelled something awful, thick dust was on all surfaces and one room even had a cockroach in it !! Most of the staff were friendly but... More

I stopped off at the Dalaman Park Hotel on my way to Marmaris, was very disappointed in the quality. I had stayed at this hotel in summer of 1996 several occasions as it was an ideal stop off point for my Turkish travels. Unfortunately it looks like they haven't improved the services since then.

We were dumped here after being told our flight home was delayed by 8 hours (seems a common excuse by Thomas Cook...... see other reviews from previous reviewers). What a disgusting place this is, and typical that the operator had no consideration for its customers. The reps were invisible and the customer care equally invisible. I would not put my... More