This is a really warm place to stay. They provided a shuttle bus to pick us up at the railway station even just for 2 persons. The location of the ryokan was quite near to the railway station but far enough from the noise of the train. The scenery we could see from our room was exactly what we wanted... More

All the staff is very nice and friendly, especially Ben Ng (a native Cantonese speaker), he did an excellent job of showing us around and giving us travel tips among other things. In room dinning is quite an experience and very delicious with lots of variety. They seem to use freshly ground wasabi as well. The specially ordered Hida steak... More

Very good service at Fugaku. All staff were friendly. Ben who speaks Cantonese was very nice and helpful. He suggested us where to go in Gero, told us how to wear yukata and introduced the dinner dishes one by one. The colour yukata was very beautiful. Having dinner and breakfast in room was a great experience. The private onsen was... More

Since our flight arrived Nagoya airport in late afternoon and took us some time to drive to this hotel, by the time we arrived there was already 8pm and this was considered very late in Japan (and even more so in rural areas like Gero). Luckily the hotel staff was very considerate and they greeted us warmly once our car... More

Arrived at Gero by train and was greeted at the station by Ben and driven to Fugako. Very good check in experience with helpful suggestions on what we should do while in Gero. Our first stay in a ryokan so we were looking forward to it. The room was large and the staff were wonderful. The dinner and breakfast served... More

They are so friendly and warm hospitality make me feel very comfort.Woooo...my best choice. Room is clean. Location is nearby culture villiage and shops...so easy around Gero on feet. It provide solo plan on weekday which is good for solo traveller, I can't find such plan in somewhere. Dinner is sososo great. All I love it..... More

spacious room with nice view (we watch fireworks in our room), clean & tidy with traditional decorations. colourful yukata adds much holiday pleasure to your trip. there is private onsen so the whole family can enjoy together. for sure, dinner & breakfast are most unforgettable! staff from hongkong who is so nice and helpful! More

very nice. Ths hotel having natural hot spring (both public and private), and the serve meals to your room. More

Fugaku Hotel is just simply great in every way. Just 10 mins from the station. Japanese dinner and breakfast were great. Very comfy room. Excellent private onsen. And most of all superb service with English speaking personnel. Thanks a lot Ben-san! More