Let's put this review in perspective if we had paid the top rate for the week we would have been a bit disappointed however we paid £350 a head for a week half board in a junior suite chalet. This had two bedrooms, living/kitchen area, bathroom, balcony with tv and dvd player etc. A 20 metre walk took you to... More

First of all, Kempinski pulled out of the management of this resort in summer 2009, so pls update the name - it is just PRAGELATO VILLAGE since some unknown (and under-qualfied) local management took over. The "hardware" of this resort is great, top material as for the spacious chalets (incl. beds) and hotel buildings, but clearly since it was fitted... More

We went to Pragelato with a 15 person ski group from work - we go every year to a different place, and many of us ski outside of these trips too of course. So we have a lot to compare it to. On arrival the accommodation appears to be similar to the images they show on the website - the... More

I have seen the previous reviews, some of which must have been during the same time period as my visit. Ours was a last minute booking, and judging by the standard of the accoms & half-board status, substantially discounted, via Fast Track Ski/Crystal. I like flying into Turin. The times are short, the transfers pleasant, the scenery ok. The airport... More

Booked this as a last minute ski deal for a party of six with Fast Track Ski which actually sold us a Crystal Holiday. I researched the Trip Advisor Web Site and saw a mixed bag of reviews ranging fron plain awful to brilliant. I will keep this review short. Plus points for our part was Excellent accomodation with three... More

Hotel - brilliant location, design, rooms, views Service at reception - not available Stayed in two bedroom apartment. NEGATIVE: Internet not working at all in rooms, only in lobby. Dishwasher broken upon our arrival. One of the two bathrooms in our apartment was locked purposely when we arrived. We had to request it to be unlocked. (typical bathroom lock, turned... More

Bottom line - we had a fabulous holiday The Milky Way is superb, we went during half term, the slopes were not busy and we didn't have to queue for lifts at all (except at the weekends but never more than a few minutes) We were a group of 8 with 4 kids between the ages of 8 & 10... More

We came here on the recommendation of friends who book every year for a group of 10-15 people and have visited this hotel a few times over the last few years. After a long journey we arrived at reception to check in and waited 30minutes as there was a large chaotic queue although we had not arrived on a group... More

I booked this holiday with Crystal and was informed that this holiday was suitable for our young family with children aged 1 years, 3 years and 5 years. I was informed the ski school was by the gondola outside the hotel and that the creche would look after the 1 and 3 year old. Crystal LIED. When we arrived we... More