What a welcome from the staff on a very wet day,they even held the restaurant open for us as we were late.Ok the spa has seen better days but for the rate we paid i couldnt believe. Our room was good and spacious with good towels and the water was piping hot the bar area was warm and the staff... More

We visited for a family wedding (which the place could not dampen the occaision) and a good night was had by all. The Spa used to be a top place to visit and views to die for but sadly people have let it go. It needs some serious money to get it back into shape, whether that is a lick... More

We were doing the Cleveland Way, and for the last 15m before Saltburn it was rain and wind in our faces all the way. When we got to the Spa Hotel (right on the Cleveland Way) we were a bit worried about going in, but they were obviously used to poor bedraggled specimens turnin up, and took our very wet... More

The Spa is OK. I'd read other reviews before I booked so was in two minds as to what to expect. The Staff were really nice, our room (family room) was spacious and warm. The room was clean and the linen fresh but the decor was very tatty, the tv very old and only received about 4 fuzzy channels?!? plus... More

Our stay was almost a carbon copy of other terrible reviews that this hotel has had. The room was dirty the bathroom and toilet especially had not been cleaned. Our sea view room had a window that you had to access by bouncing on a trampoline.. not supplied.. Yes the room was huge supposed to be the honeymoon suite..but with... More

Room smelt of damp (seaview room), draft coming through window which was directly above our heads whilst sleeping, they advertised certain items on the breakfast menu which didn't exist, and we were charged £194 for 2 nights which should of been £97! Had to prove it by showing our email confirmation via my mobile to prove our total was £97... More

The hotel is in need of an update but the rooms are clean and tidy. The hotel is in a good position half way up Saltburn Bank over looking the sea. The staff were all polite and welcoming. The breakast was a very good full english breakfast. We didn't use the bar as their are pubs within a short walk.... More

Arrived mid afternoon mid February after a long journey to be warmly greeted at reception before being shown to our room in the new block. We had booked a twin room with a sea view on a special weekend break deal just prior to valentines. The room was ok but had a double and single bed rather two singles which... More

We were greeted by a nice man who showed us to our room. we had to walk through a corridor that was getting used as a mini function room.There is wallpaper torn and hanging off in the corridors and coving missing. The bar area is very nice, comfy sofas and a pool table. The room is very very basic. The... More