ok guys the hotel in general ain't bad for the price but dont think they should fob it off as a four star hotel. I mean which four star hotel dont have a tv a fridge in the room as standard? The thing that make this hotel is the people and they are really warm and friendly,one or two may... More

What has been said for the good in all previous reviews is absolutely true. Friendly and efficient staff, great food and clean rooms made this a truly unforgettable experience. Along with a three day safari with a local company called JTSafaris a decision to return has been made within two hours of landing back in London!!!! Comments below , forward... More

We have just returned from an 11 night stay at Papillon Lagoon Reef booked via Virgin Holidays. We were supposed to fly on Christmas Day but a Kenya Airways aeroplane problem delayed us by 16 hours and we spent Christmas night in the Hilton at T4, Heathrow. Kenya Airways weren't brilliant at their communications at the airport but one of... More

This was my first exposure to a true package holiday resort, and I think I'll know to pass in the future. The hotel itself is lovely with a beautiful swimming pool and grounds. The beach is quite beautiful, too. The monkeys here are very cheeky; one took a banana right out of my hands whilst another jumped on the table... More

After spending 5 days in the Masai Mara my friend and I spent 12 nights at Papillon Lagoon Reef. The rooms, gardens, reception and dining areas are all wonderful and the people who work there are truly wonderful. They are so friendly and love to practise their English with you. It was my 40th Birthday on Christmas Day and I... More

I and my girlfriend stayed seven days at Papillon first time . After visiting some destinations we could mark Papillon as most relaxing place that we visited. Food very delicious, efficient variety and so god taste. Staff excellent and friendly. Place very relaxing , pool large, monkeys made fun but we could respect them. Rooms nice, clean but small negative... More

We stayed at the Papillon Lagoon Reef after a three day safari in Tsavo East and were immediately impressed with the place. The reception area is impressive with a pond full of fish either side as you walk through. We had a beach front room and enjoyed sunbathing on the lawn between our room and the sea in peace watching... More

We visited Kenya in mid October for our honeymoon and after a safari arrived at Papillion for a 12 night stay and have to concede that it was fabulous. The resort is beautiful, with a large pool, friendly staff, plenty of comfy sun loungers and lots of activites including aquarobics, volleyball, water polo, boules, football, pool, darts, badminton etc. The... More

I went back to the Papillon on Nov 9th, for 10 days, after being there 2 years previously and can gladly say that it has not changed. Still superb, and the warm greetings from all the staff who remembered me was very endearing. They even changed my room straight away when I just happened to mention it was not as... More