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All 3 Maldon hotels »

Crowne Plaza Resort Colchester Five Lakes

4.0 of 5
Colchester Road | Tolleshunt Knights, Maldon CM9 8HX, England
Hotel amenities
Ranked #3 of 3 hotels in Maldon
3.5 of 5 stars 60 Reviews
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60 reviews from our community

What travellers say about this hotel
  • Very nice(8)
  • New Years Eve(8)
  • Swimming pool(8)
  • Golf course(7)
  • Buffet style(6)
  • Staff were friendly(5)
  • Bar area(4)
  • Sauna steam room(3)
  • Hot stone massage(3)
Traveller rating
    15
    21
    10
    10
    4
Only show reviews for Family (10) | Couples (14) | Business (7)
Date Rating
Vilmaian
1 review
5 of 5 stars Reviewed 12 February 2012 NEW
1
person found this review helpful

We stay here about once a year. We have never experienced a bad stay and our recent one was no exception. Do NOT believe some of the reviews, these people must be impossible to please. The staff were a credit to the hotel with special mention to Bharat on reception. It was clean, warm, friendly and a nice place to... More

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linfromlondon
essex
Reviewer
4 reviews
2 of 5 stars Reviewed 12 February 2012 NEW

We booked last minute direct with the hotel as an early valentines break . We were told on booking we had a double room but were not informed it would be a five minute walk outside in the ice and snow on uneven foot path to get to get to the holiday cottages where we were placed . The rooms... More

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Adam85London
London
Senior Reviewer
6 reviews
16 helpful votes
5 of 5 stars Reviewed 11 February 2012 NEW

I went here with my family, for a post xmas getaway. We are all quite sporty and found the leisure amenities on offer to be excellent and made use of the squash, indoor tennis and zumba classes. Although we couldnt enjoy the golf, this would doubtless be another super leisure option in the summer. The rooms we were staying in... More

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N L
London
1 review
2 of 5 stars Reviewed 10 February 2012 NEW

I have stayed at the five lakes about 4 times over the past 5/6 years. All of the first three previous visits it was a great place to stay and i would give it a five star rating. However on our last visit on the 4/2/2012 everything was the same EXCEPT for the food! This was one of the reason... More

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Gary B
Leicester, England, United Kingdom
1 review
4 of 5 stars Reviewed 9 February 2012 NEW

Standard of accomodation and overall cleanliness is very high, only criticisms: Staff very slow/poor at offering tea or coffee at breakfast (this should be offered as soon as the guest arrives for breakfast). Orange juice on offer at breakfast is obviously watered down/diluted as it is tasteless and very pale. Checking in/out at reception takes too long, there is often... More

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Ben C Danielsen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review
9 February 2012

Dear "Gary B", thank you for your kind words and we are glad that you overall seems to be enjoying your stay with us. With regards to the negatives mentioned in your review; we are struggling with slow resonse time when doing pre-authorisaitons on credit/debit cards during check-ins. This is something we are discussing with our suppliers and with our... More

topedise
Ashford, United Kingdom
Reviewer
3 reviews
5 helpful votes
5 of 5 stars Reviewed 7 February 2012

Amasing trip, staff were soo helpfull, food was out of this world. beds were very comfortable. spa treatments gorgeous what more could you ask for! More

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Ben C Danielsen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review
8 February 2012

Dear "topedise", thank you for your very kind words and we are delighted to hear that you enjoyed your recent visit to Crowne Plaza Resort Colchester - Five Lakes. I do hope you we will have the opportunity to welcome you back to our Resort in the near future and we will do our very best to ensure that we... More

pardesi_Ashiq
London, United Kingdom
Reviewer
3 reviews
4 of 5 stars Reviewed 6 February 2012

yes this place is in middle of nowwhere but you already knew that from the post-code. i like the fact that it is in the middle of nowhere. upon arrival Elvita the lady behind the check in desk kindly checked us in. That took the most part of 60 seconds. i was pleased that they let us check in early... More

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Ben C Danielsen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review
7 February 2012

Dear "pardesi_Ashiq", thank you for your kind comments following your visit to Crowne Plaza Resort Colchester - Five Lakes this last weekend. The team is of course delighted to see that we created an enjoyable stay and that you got to enjoy the wide range of facilities around our Resort. I have made a note about your comment with regards... More

lucy w
Bexley, United Kingdom
1 review
1 helpful vote
1 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

Me and my friend had booked a two night spa weekend in this hotel but ended uo coming home a night early here is why: The food was cold lunch dinner and breakfast and was frankly discusting the desserts were still frozen in the middle this in my opinon is not acceptable. the whole hotel was freezing and when we... More

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Ben C Danielsen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review
7 February 2012

Dear "lucy w", thank you for your comments following your visit to our Resort last weekend. I am of course disappointed to read the way you describe your visit to us. As you know, Britain is currently experiencing some cold weather and unfortunately we did not manage to sufficiently heat up all the public areas. For this we profusely apologise.... More

frog24
essex
2 reviews
5 helpful votes
4 of 5 stars Reviewed 5 February 2012

Just returned from two night 'just because' break, great time, lovely food - good value and friendly service. Beds the most comfortable ever! Felt looked after by staff and felt service wasn't compromised despite being very busy and having quite a few large groups staying. Lovely to wake up to snowfall - hotel and grounds looked even better. Very modern... More

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Ben C Danielsen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review
6 February 2012

Dear "frog24", Thank you for your very kind comments. We are of course delighted to hear that you enjoyed your two night break with us! We do hope that we will have the opportunity to welcome you back to Crowne Plaza Resort Colchester - Five Lakes again in the near future. Kind regards, Ben C Danielsen General Manager More

sammy p
London, United Kingdom
1 review
2 of 5 stars Reviewed 5 February 2012

We stayed at the hotel on what was ment to be a relaxing spa weekend. On arrival we were impressed with the look and furnishing of the hotel....that is were are good impressions ended. we were ment to have a 3 course dinner in the evening this was actually a buffet, the majority of the food was cold and i... More

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Ben C Danielsen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review
6 February 2012

Dear "sammy p", Thank you for your comments following you and your friends stay with us this last weekend. Firstly let me offer my sincere apologies for the issues raised. We did experience difficulties over the weekend in keeping the air temperature to the level we would have liked due to the cold weather outside and again I would like... More

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Crowne Plaza Resort Colchester Five Lakes Also Known As

  • Five Lakes Hotel Country
  • Five Lakes Resort Country
  • Five Lakes Hotel
  • Five Lakes Hotel Essex
Address: Colchester Road | Tolleshunt Knights, Maldon CM9 8HX, England

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Crowne Plaza Resort Colchester Five Lakes
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