Stayed here for 2 nights. The Hotel is under new management and I believe and is in the process of being freshened up. I stayed in a newly done up room which was very nice. Good size room and bathroom and they have Wifi which I always like to have. I had good sleep quality it was quiet at the... More

We staied in this hotel for one night on our way through Denmark. Since we have 3 children, we were very happy to see that we could all stay in one room, and still have space left for suitcases and other luggage. The bathroom and room was newly renovated and very clean We got a room to the backyard, which... More

Staff were pleasant enough and the hotel looked good enough from the outside. The only plus points were that it had it's own car park and it was near enough to Hirtshalls to catch an early morning ferry. The room was very 'tired'. A number of the lightbulbs didn't work. The level of maintenance was poor. The floorboards were very... More

I booked this hotel through the Danske Kroer & Hoteller site., one of the largest hotel operators in Denmark. Hotel Phonix was described very nicely and had 3 stars. When we arrived we learned that every bit of information on that site was deceptive. Among the problems we found: (1) The clerk didn't have our reservation and had to scramble... More