if you want to stay here at villa isabel and want to experience the best of it, don't stay at their cheap rooms (usual wash-up and short time stay)... because you will surely get disappointed... foreigners would usually settle for cheap rooms and make bad comments... tsk! tsk! tsk! business establishments like this gets yearly accreditation with an accreditation committee,... More

Our family stayed for 4 days, the place was homey, staff were great and very helpful, though the bathroom were cramped it was ok, it had hot water but it had no towel racks. Food was good and services on time. I think a little improvement on their facilities will be of great help. If ask if I would come... More

leak rooms.. poor service..disgusting foods.. better to stay in a beach resort not in this hotel.. you better give your money in charity rather than to stay here.. and most of all the owner treats his employees like a dog.. i suggest to stay in other hotel or beach resort to not experience embarrased and impecable rooms and service....

I wouldn't stay here again. It was very uncomfortable to be here and to make things worse, no hot water for 7 days!!! I paid for it and didn't get it! Staff, well if you like people rolling there eyes at you every time you need help then maybe you will like this place. Attitude 24-7 from the office staff,... More

i stayed at this hotel for 3 nights on business. The cable TV was nice, had a lot of channels, and an LCD TV to boot; the bathroom was a wee bit cramped but comfortable; bed was just right, not so stiff but not so cushy... but the thing that got me was the morning after the last night of... More

Not just terrible but horrible service at the Villa Isabel. If this is what you call service, then I would rather sleep in the streets of Sorsogon. No hot water for 3 days, TV service in and out all day. Room smells like mildew and bathtub leaks like a raging flood. I should of read the reviews before staying here.... More

I could say I was warned when I read the latest review Nov 2010. When I called to reserve a room, the lady said that " yes sir you have your reservations ok but I cannot assure you if there will be a room when you get here" duh!!!???? I had my room reserved but I am not guaranteed a... More

.. seems like the owner is the queen of this castle, customers felt degraded/humiliated on how she talked/argued about the wrong implementation of their rules and regulations .. need to undergo customer service training.. .. must be precise when it comes to hotel booking/reservation so that client will be served according to their expectation.. .. need to provide special locker... More

good service, clean rooms, planning to go back there soon in october 2010