I was the organizer of the conference recently at Rixos Sungate Hotel. I am in event planning industry for the past 3 years, so I have travelled to many places, and this is the first time I experience such poor service at a hotel. To start with - the hotel premises are very nice, the area is vast, and it's...
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i have been in this hotel about 5 or 6 times, maybe more, when i was there first time about 3 years ago it was really best hotel in whole antalya...nice athmosphere, nice and clean rooms, clean restaurants, very good spa...but the last visit i did was little bit dissappointment for me...we stayed about 5 days and only one meal...
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We arrived at the Rixos Sungate in April to a very warm welcome. We requested a balcony / sea view room and as it was out of season they accommodated us immediately and were overjoyed with the view of the pools, pier and beach.
The hotel was spotless with staff tending to all areas extremely well. The service in the...
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Dear Lynn Vecchione,
We sincerely thank you for your great feedback and appreciation of our services and facilities.
Our team is very pleased that we were able to create memorable experiences for you and your family, during your stay.
It is very encouraging for us and the team, to know that your stay was great in part due to our...
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We went on April 30, 2012. After our booking we saw it was the "Russian Fest Week 2012" and we ( mam, dad and two daughters from 14 and 17 years) thought "pfffffffffffffff" hope it will we something. Immediately upon arrival we were shown around and the next day asked the receptionist if they all had to show us again....
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Dear Guests,
Thank you very much for your nice comment about Rixos Sungate Hotel. It is a great pleasure to know that our staff could make your holiday happy and unforgettable.
We send the best greetings from Rixos Sungate Team and hope to welcome you again in future.
Sincerely,
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5* hotel with luxury accommodation with few low rating items.
Rooms, restaurants, service excellent. One of the best pool and pool area, a real relaxing environment. There are several pools quite and relaxing.
But, the hotel is so big that if you would like to go to rour room and come back it takes more than 15 minutes. You would...
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Dear Guests,
Thank you for your kind and candid feedback on this portal, from your last stay in June 2011 in our hotel.
We thank you for your appreciating our rooms, restaurants and pool area. Your observation on the service quality and our kids club is also greatly appreciated.
We would like to inform you and other guests about some...
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Stayed at this hotel in June 2011 and the minute we arrived at the hotel we realised that we had made the right decision. Like most people, we have to work on a budget, although we still like luxury, clean and safe accomodation and this hotel ticked all the boxes. I don't think anyone would be disappointed with this hotel....
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Dear Guests,
Thank you very much for taking the time for submitting a very extensive and candid feedback from your stay at Rixos Sungate.
You have so wonderfully described all aspects of your stay, areas where we do well, and areas we need to improve.
We would like to inform you that according to our new concept 2012 we provide...
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We have stayed in Sungate couple of times as a family and it all went perfect. So finally I decided to write a review because the staff deserve acclaim. From entrance throughout the whole vacation it was smooth. The hotel staff is so helpfull and always cheerful. Especially our public relations advisor Cagatay Karapinar was extra helpful while explaining the...
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Dear Guests,
Thank you for taking the time to submit your valuable feedback on this portal. It is a great honor for us to hear from you that our staff could make your holiday comfortable and pleasant.
It was a pleasure for us to host your family in our hotel. We do hope we will have the opportunity of welcoming...
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I and my gf stayed Rixos Sungate/ Beldibi at August 2011. Although it was Ramadan time in Turkey, the hotel was crowded since it was summer time. We stayed there for 2 days in a room close to water park, but the room was so silence that we liked much. At the check in and check out our luggage were...
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Dear Guests,
Thank you very much for your kind feedback from your stay in our hotel last August.
We are very happy that you could fully enjoy room, quality of service, staff and entertainment at Rixos Sungate.
Rixos Sungate Hotel Team truly hopes to welcome you as a repeat guest this year. We wish you our best in the meantime....
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Were just back from spending the first two weeks of April at the Rixos Sungate. What a fantastic hotel! The decor is lovely and modern and it sticks out among the rest nearly.
The family rooms were very large and clean, filled with everything you might need. The kids had their own room adjoining ours with own bathroom, balcony, 2...
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Dear Guests,
First of all, we would like to thank you for your time to share your opinion at Tripadvisor page.
Your feedback is a vital for us and it is through your constructive comments that we are able to improve the high-quality service we aim to provide.
In summer season we have more guests at the same time we...
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We stayed as a family of four, during the easter half term. (Children aged at 11 and 13). On first Arrival we were all overwhelmed by the size of the Hotel, the decor in the reception is very modern and tasteful it was very impressive!!!!, and although we arrived in the early hours of the morning reception staff were attentive,...
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Dear Guests,
First of all, we would like to thank you for choosing Rixos Sungate Hotel for your holiday.
Thank you for sharing such a great and very informative for other guests review.
We are pleased that you found our staff not only friendly and helpful but also attentive, caring, polite and very professional. The high evaluation of our staff...
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