We arrived here with high expectations, at check in we came in with our happy faces to be met by a guy who let us know by his attitude that we were just another problem.He showed us the room, then no offer of help with bags, charmless staff all round.Pool is tiny and therefore was warmed up uncomfortably by the... more

Our first visit to Villa La Borghetta was in September 2007 and we loved the place immediately. When we (my husband and I) left that time we said "We will come back" - and we did. We have just returned from a four day stay and it was great! If you plan to visit the villa you should know that... more

Our stay was a BIG disappointment and we bailed after 2 days. Nothing was as it is advertised. Firstly, the lovely terrace they show where you can eat your meals, and the dining room shown on their website does not come into play for dinner if you are staying there. Why? Because their first line of business is holding large... more

We love Villa Borghetta... very close to Florence, Siena, San Gimigano and the outlets where you can find good deals. The staff was very friendly and helpfull at the same time. The lady at the front desk gave us great tips where to go to eat and what to do around the area. Make sure you go to the only... more

The location and views from this hotel are beautiful, and our deluxe room was on the 3rd floor, corner room with spectacular views. However, that's about all that can be said for this hotel. We checked in around 2pm and were told nothing was open for lunch. The novice clerk at reception could not suggest anywhere in town where we... more

We arrived at the hotel and like many others carried our suitcases in from the car. We arrived at 3pm and it seemed to be a problem to get something to eat. After a call to reception eventually a cheese and ham sandwich arrived on tough bread. The room was adequate but cold due to the fact that the hotel... more

Location is great, rooms are romantic and .... that's about it. Staff is arrogant in way I've never experienced before. There is no service whatsoever aside form 1 junior reception guy and 1 of the cleaning ladies. All others (if present at all) of no use. Restaurant quality is ok but not for the prices they charge. Bar is always... more

We just returned from Italy and the Villa Borghetta was a wonderful respite from the busy cities of Florence and Venice. It does seem to be a normal routine in Italy to always "downgrade" your room no matter what you paid for. So as with other hotels, we had to stand firm on changing the room from one bed to... more

This establishment is an absolute disaster. The staff (whatever staff there is) are extremely rude. We drove 2 hours to get there and we got lost on the way. Nobody was there to answer the phone to help give us directions and once we arrived we had to carry our own luggage up their steep driveway. The entire place has... more