ands that is it ! No not completely. The place is in need of some staff discipline and would then make it a good stay. we're ust back after our break with our one year old. i booked with a comment that we would need a travel cot for an infant (fact). There was a bed put for us (was... More

Went to celebrate 25 years of marriage. It nearly ended in divorce. Having been promised a Spa experience it didn't deliver it was closed and would have been expensive if it had been open the pool area was dirty and ant infested!. Lift didn't work. only thing going for it was it was a Nice location the hotel fell down... More

I've just spent a week at this hotel and can honestly say it was a very pleasant experience. The staff were friendly, the food was good and all for a very reasonable price. It's nice to be able to stay in a small family run hotel for once. I had a double room to myself in the older part of... More

This was our fourth visit to El Nogal and, as before, our views are mixed. We like the location (up in the hills and away from the nightlife). We have had mixed experiences with the food. In 2008 (last visit) we went half board and the dinner was pretty poor but on other visits we went B & B and... More

Very unconfortable bed. Probably the cheapest matress of the market. Dirty room, hairs in the bath and in the bed. Hotel recently fumigated. Worst breakfast in a hotel. You better get up early if you want to eat something of poor quality, otherwise you hardly find any food. They don´t replace it. Expensive SPA; for sauna and turkish bath you... More

Lovely Family run hotel (now the son & daughter) in a small village, La Escalona, on the road up to Vilaflor. Our room (18) was in the old original part of the hotel, and was more than comfortable plus we had a terrace right outside the door to sit in the evenings. The service was excellent and the staff friendly... More

My wife and I stayed in this hotel for my 50th birthday, somewhere quiet and out of the way, a bit different from the run of the mill beach holiday. Firstly the hotel is the best part of 50kms from Santa Cruz! The hotel is in a small village 12kms from Playa De Las Americas, and quite difficult to find.... More

We booked El Nogal through Classic Collection in our regular travel agent and although we were fairly last minute in our booking they couldn't give us any advice or comments from them as to whether it was suitable and what it was actually like. We always prefer hotels that are not the usual high rise/crowded pool type scenarios so we... More

We have just returned from a week's stay at the El Nogal in February 2008. We purchased the week as part of a package deal out of Aberdeen, Scotland. On the positive side: 1) The location is wonderful. I think I would have jumped off a balcony if I'd made the mistake of taking a hotel in the commercial sprawl... More